Pollo Regio

Mexican Restaurant $ 4.7 (6297)


Pollo Regio is often praised for its flavorful and authentic Mexican dishes, including items like whole chicken and tacos. While many customers enjoy the food, they frequently mention inconsistency in service and wait times, which can detract from the overall experience. The restaurant maintains a decent ambiance but has room for improvement in customer service efficiency.

Overall:

4.0

(5049 reviews)

Authenticity:

4.1

Atmosphere:

4.0

Service:

3.7


Restaurant website: Website

Phone number: (214) 398-9996

Address: 1939 Buckner Blvd, Dallas, TX 75217, USA

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" As a regular at Pollo Regio, I can say that it’s one of my go-to spots for casual Mexican dining. The chicken is always grilled to perfection and the sides of rice and beans complement the meal well. However, I do find that the service can vary. Sometimes it's prompt and other times I've had to wait longer than expected. I'd suggest visiting during off-peak hours to enjoy a smoother experience! " (*Curated Review*)

" Made a stop at Pollo Regio recently, and I found it to be quite satisfactory. I had the carne asada and found that while it was adequate, it didn’t have the depth of flavor I was expecting. The service was amicable and quick, though! I’d like to try a few more things on the menu to get a clearer picture. " (*Curated Review*)

" Never had a bad meal here at Pollo Regio! They are consistent with their flavors and freshness, which keeps me coming back. My only complaint is that during peak hours, the place can get quite busy. Despite that, the food is just so good! If you're looking for a place with authentic Mexican flavors, look no further! " (*Curated Review*)

" Absolutely love this place! The tacos are so authentic and fresh. I frequently order the pollo asado and it never disappoints. The green salsa they serve is a must-try. I’ve tried and taken to-go multiple times and each experience has been pleasant! The staff is friendly and efficient. I highly recommend anyone to check it out! " (*Curated Review*)

" Visited Pollo Regio today, and I was truly impressed! Each bite of my pollo asado was juicy and tender, just how I like it. They really nailed the flavors and portion sizes were generous too. I did wait a while for my order, but the staff apologized, which I appreciated. Overall, a solid choice for casual dining. " (*Curated Review*)

Archived Reviews (5039)

" I can't say enough about how fantastic the service was at Pollo Regio during my last visit! The cashier was incredibly helpful, guiding me through the menu. I decided on the carnitas and my partner opted for the barbacoa tacos. Both were superb! Each bite was packed with flavors, and the fact that they use fresh ingredients was noticeable. The only downside was that the dining area felt a bit cramped, but the great food made it worthwhile. I'll definitely be returning soon! " (*Curated Review*)

" This spot is always satisfying! Every time I go to Pollo Regio, I never leave disappointed. The flavor of the chicken is always on point! However, sometimes the environment can feel a bit chaotic when it’s busy. It doesn't stop me from enjoying the great food, though. Will keep coming back for their amazing Mexican dishes. " (*Curated Review*)

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