Pollo Regio

Mexican Restaurant $ 4.7 (7043)


Pollo Regio is celebrated for its authentic flavor offerings, especially their rotisserie chicken and salsas that resonate with traditional tastes. Patrons consistently commend the attentive staff and welcoming atmosphere, although some concerns have been raised about food consistency and preparation in a few instances.

Overall:

4.6

(5646 reviews)

Authenticity:

4.5

Atmosphere:

4.2

Service:

4.5


Restaurant website: Website

Phone number: (972) 557-5551

Address: 12136 Lake June Rd, Balch Springs, TX 75180, USA

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Brunch
  • Lunch
  • Dinner
  • Dessert

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" My first visit was great! I had the grilled chicken with sides of rice and beans. Everything tasted fresh and flavorful. The atmosphere was busy but lively. Service was great too, I never felt neglected. I am planning to come back soon with friends. " (*Curated Review*)

" I took my kids to Pollo Regio and they loved it! The portions were generous, and everything was fresh. The staff was polite and helpful, even recommending dishes that were off menu. A great family outing that we will repeat in the near future. " (*Curated Review*)

" Had a fantastic experience! The atmosphere was warm and inviting. I appreciate how attentive the staff was, checking in on us frequently. The chicken was succulent, and the variety of sauces available complemented it so perfectly. This restaurant has definitely earned its place on my favorites list! " (*Curated Review*)

" The chicken was okay, but my experience was marred by the lack of friendly service. They seemed overwhelmed during the busy hours. I wish they could maintain a cheerful atmosphere in those times. Hopefully, my next visit will be better! " (*Curated Review*)

" I had an okay experience. The service was attentive, but my chicken wasn't as flavorful as expected. I went during lunch rush, so that might have played a factor. The atmosphere was cozy, and I still left happy with my meal. I may give it another try. " (*Curated Review*)

Archived Reviews (5636)

" I am a huge fan of this restaurant! The vibrant flavors reflect true authenticity. My go-to has always been the chicken plate, which never disappoints. I always feel welcomed here, and the service is commendable. Five stars without a doubt! " (*Curated Review*)

" Although this place is always packed, it’s worth the wait. The chicken is always perfectly cooked, and the accompanying sauces bring everything together. I do wish they offered more menu options, but what they do offer is always prepared well. Perfect for a casual meal with friends! " (*Curated Review*)

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