Pollo Regio
Mexican Restaurant
$
4.7
(6297)
Pollo Regio is often praised for its flavorful and authentic Mexican dishes, including items like whole chicken and tacos. While many customers enjoy the food, they frequently mention inconsistency in service and wait times, which can detract from the overall experience. The restaurant maintains a decent ambiance but has room for improvement in customer service efficiency.
Restaurant website: Website
Phone number: (214) 398-9996
Address: 1939 Buckner Blvd, Dallas, TX 75217, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Honestly, my experience at Pollo Regio was a bit of a mixed bag. The food itself was quite good; I really enjoyed the taco platter which was fresh and filling. However, the service was not so great. I had to wait a long time for my food, and when I finally got it, I noticed my order was incorrect. I mentioned it to the staff and they apologized, but it just left me feeling a bit disappointed overall. I might give it another try in the future. " (*Curated Review*)
" This place is a gem! I love the authenticity of the dishes they serve; it feels like a real Mexican dining experience. The flavors are rich and everything is freshly prepared. My favorites are the fajitas and the fresh guacamole they prepare. I also appreciate the friendly staff who are always willing to help. The atmosphere is inviting and perfect for families or even a casual date. Highly recommended! " (*Curated Review*)
" Had a rough experience at Pollo Regio last night. The food was pretty good, but the service was significantly lacking. We had to wait too long for our food and had to remind the staff about our order. I hope to see some improvements because I do enjoy the flavors they offer! " (*Curated Review*)
" Today I had a delightful experience at Pollo Regio. The food was amazing, and I absolutely loved the authenticity of the dishes. My family ordered the regimen platter, and it was delicious! The portions were generous, and the staff was attentive and friendly. This location has won my heart; we'll definitely be returning! " (*Curated Review*)
" Pollo Regio brings me right back to my childhood! Their authentic flavors are a home run every time. I specifically love their chicken bowls, topped with all the fresh ingredients. It warms my heart to see a place execute authentic Mexican cuisine so well. I would recommend it to anyone. You won't regret it! " (*Curated Review*)
Archived Reviews (5039)
" I can't say enough about how fantastic the service was at Pollo Regio during my last visit! The cashier was incredibly helpful, guiding me through the menu. I decided on the carnitas and my partner opted for the barbacoa tacos. Both were superb! Each bite was packed with flavors, and the fact that they use fresh ingredients was noticeable. The only downside was that the dining area felt a bit cramped, but the great food made it worthwhile. I'll definitely be returning soon! " (*Curated Review*)
" This spot is always satisfying! Every time I go to Pollo Regio, I never leave disappointed. The flavor of the chicken is always on point! However, sometimes the environment can feel a bit chaotic when it’s busy. It doesn't stop me from enjoying the great food, though. Will keep coming back for their amazing Mexican dishes. " (*Curated Review*)
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