Chipotle Mexican Grill

Mexican Restaurant $ 3.4 (296)

Chipotle's overall experience has been marred by inconsistencies, primarily regarding cleanliness and food quality. Customers have noted that while the ingredients are fresh and some flavors can be authentic, the service level and accuracy of portion sizes leave much to be desired. The restaurant's reputation hinges on its ability to deliver authentic Mexican food that matches expectations.

Overall:

2.6

(248 reviews)

Authenticity:

3.0

Atmosphere:

2.2

Service:

2.5

Restaurant website: Website

Phone number: (423) 340-4138

Address: 413 Pinnacle Pkwy, Bristol, TN 37620, USA

Opening hours

Monday: 10:45 AM – 10:00 PM
Tuesday: 10:45 AM – 10:00 PM
Wednesday: 10:45 AM – 10:00 PM
Thursday: 10:45 AM – 10:00 PM
Friday: 10:45 AM – 10:00 PM
Saturday: 10:45 AM – 10:00 PM
Sunday: 10:45 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Had a solid meal here! The chicken burrito was filled to the brim with tasty ingredients. The staff was friendly and helpful. The place was busy, but they handled it well. I’m happy with my decision to stop by! " (*Curated Review*)

10 months ago

" On the bright side, the chips were fresh and crispy! However, my burrito was unfortunately dry and uninspiring. The place could have used a deep clean too—it was quite tidy but clearly needed attention. The staff were friendly but seemed hastily managed. I would consider visiting again for the chips. " (*Curated Review*)

10 months ago

" Had a decent outing but nothing stood out about this Chipotle from the others. It’s still a good option for quick bites but definitely doesn’t have the same charm as my previous visits to other locations. A predictable experience, to say the least. " (*Curated Review*)

11 months ago

" Really not impressed with my visit. I ordered a chicken burrito and it was subpar at best. The chicken was dry and the guacamole tasted old. I also noticed the tables were dirty and sticky, which didn't help the dining experience. I doubt I'll return anytime soon. " (*Curated Review*)

11 months ago

" For my first visit, I wasn’t too impressed. The service was friendly but slow, and the chicken in my burrito was overcooked. The atmosphere was nice and bright, but the cleanliness left a lot to be desired. I think I might try a different location next time. " (*Curated Review*)

1 year ago

Archived Reviews (238)

" My boyfriend and I decided to check this place out, and we were not pleased. The food tasted bland, and the tables were visibly dirty. I understand things can get busy, but this was unacceptable. I prefer to eat elsewhere. " (*Curated Review*)

1 year ago

" I had a really enjoyable time at this Chipotle! The dining environment was welcoming, if not a little cluttered. However, being able to build my own burrito with fresh ingredients was the highlight. The crew was nice and efficient too! Worth the visit! " (*Curated Review*)

1 year ago
More reviews not shown...

Have been to Chipotle Mexican Grill? Share your experience with other people!

Please enter at least 15 characters.
no selection

Explore Other Cuisines Near Bristol, Tennessee 37620

Top rated nearby

French Magnolia
Restaurant

Overall:

4.5

(40 reviews)

Authenticity:

4.4

Atmosphere:

4.6

Service:

4.5

Address: 601 State St Suite 101, Bristol, VA 24201, USA
Italiano Cafè
Pizza Restaurant $

Overall:

4.6

(672 reviews)

Authenticity:

4.4

Atmosphere:

3.9

Service:

4.1

Address: 2025 W State St #3642, Bristol, VA 24201, USA
Drake's Bristol
Restaurant $$

Overall:

4.5

(2281 reviews)

Authenticity:

4.2

Atmosphere:

4.2

Service:

4.2

Address: 508 Pinnacle Pkwy, Bristol, TN 37620, USA
Jalapeño's Mexican Restaurant
Mexican Restaurant $

Overall:

4.5

(593 reviews)

Authenticity:

4.3

Atmosphere:

4.1

Service:

4.1

Address: 3110 TN-126, Blountville, TN 37617, USA
Giovanni's Italiano Cucina
Italian Restaurant $

Overall:

4.5

(443 reviews)

Authenticity:

4.5

Atmosphere:

4.1

Service:

4.2

Address: 1921 TN-394, Blountville, TN 37617, USA
Happy Star Chinese Restaurant In VA
Chinese Restaurant $

Overall:

4.6

(172 reviews)

Authenticity:

4.4

Atmosphere:

4.1

Service:

4.7

Address: US 1301 Old Euclid Ctr, Bristol, VA 24201, USA
Johnny Brusco's New York Style Pizza
Pizza Restaurant $$

Overall:

4.5

(1098 reviews)

Authenticity:

4.4

Atmosphere:

4.2

Service:

4.0

Address: 408 Pinnacle Pkwy Unit 157, Bristol, TN 37620, USA
Shanghai Restaurant
Chinese Restaurant $$

Overall:

4.6

(316 reviews)

Authenticity:

4.5

Atmosphere:

4.3

Service:

4.4

Address: 711 State St, Bristol, VA 24201, USA
620 State Restaurant | Sushi + Asian + American + Cocktail Bar | Bristol, TN
American Restaurant $$

Overall:

4.5

(1728 reviews)

Authenticity:

4.2

Atmosphere:

4.5

Service:

4.3

Address: 620 State St, Bristol, TN 37620, USA
Casa Mexicana
Mexican Restaurant $

Overall:

4.2

(1143 reviews)

Authenticity:

4.5

Atmosphere:

4.0

Service:

3.9

Address: 1020 Volunteer Pkwy, Bristol, TN 37620, USA