Chipotle Mexican Grill
Mexican Restaurant
$
3.6
(484)
Chipotle Mexican Grill offers Mexican cuisine that, while generally authentic, has faced ongoing issues with food availability and inconsistency in service. Customers have noted that while the food quality is often high when available, management challenges lead to frequent shortages of ingredients.
Restaurant website: Website
Phone number: (330) 577-5719
Address: 787 E Main St, Ravenna, OH 44266, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I visited this Chipotle two days ago, and it's hard to put my experience into words. The food was decent; I had a steak burrito that was a bit dry, and I felt like the portion sizes have shrunk a lot since I last came. The atmosphere was alright, decent enough for a quick bite, but the staff seemed overwhelmed and unenthusiastic, which affected the overall experience. I would suggest visiting a different location if you're in the area. " (*Curated Review*)
" I came to this Chipotle last Saturday, excited for some tacos. However, I was met with an unpleasant surprise – they were completely out of carnitas. I mean, I understand things happen but it felt like such a waste of time. The staff were apologetic but seemed resigned to the lack of supplies. I ended up ordering something else, which was fine, but not what I really wanted. I'm unsure if I'll be back soon unless management addresses these supply issues. " (*Curated Review*)
" This Chipotle seemed to get worse every time I visited. The last straw was when my husband and I went to order and they had completely run out of every kind of meat except for barbacoa. Seriously? This was at 5 PM on a Saturday! We decided to leave and go to another location; however, I was really bummed because I love Chipotle. " (*Curated Review*)
" I often go to Chipotle for a quick meal, and I must say, this one was the best yet. I ordered a fajita burrito, and it was absolutely delicious. The staff were efficient, and the cleanliness of the establishment stood out. I believe I will be returning to this particular location more often from now on. " (*Curated Review*)
" I have to say, this was a disappointing visit. I've frequented Chipotle for years, but this time they were out of chicken, sour cream, and nearly every salsa option. I had to settle for a bowl that was less than satisfying. The staff was friendly enough, but that doesn’t make up for the lack of key ingredients. I really hope this location gets their supply issues sorted out. " (*Curated Review*)
Archived Reviews (389)
" After a horrible visit to a different location, I returned to this Chipotle hoping for a better experience, and I wasn't disappointed! My burrito was fresh, flavorful, and perfectly wrapped. The staff were friendly and made sure I got what I wanted. This is how Chipotle should always be – consistent and delicious! " (*Curated Review*)
" Chipotle is always my go-to when I need some good food, but this visit was mixed. My order was prepared swiftly, but I noticed that the vegetables looked old and a bit limp, unlike usual. The staff was super friendly, and I appreciated their effort, but the food quality was disappointing this time. I might give it one more chance. " (*Curated Review*)
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