Great Wall Express
Chinese Restaurant
$$
3.6
(304)
Great Wall Express has struggled with maintaining food authenticity and quality, according to many reviews. Customers have expressed disappointment in the flavors and preparation of the dishes, which do not reflect the authentic Chinese cuisine they expected. The service also appears to be a significant issue, with reports of rudeness and poor communication from staff.
Restaurant website: Website
Phone number: (269) 373-8888
Address: 3899 Gull Rd, Kalamazoo, MI 49048, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Had to leave a review after my experience here. The atmosphere was lackluster and the service was no better. Overall, I left feeling very disappointed as the food was bland and not worth the cost. Avoid this place! " (*Curated Review*)
" This place used to be great, but it has really gone downhill. The food was below average and definitely did not meet my expectations for Chinese cuisine. The lo mein was gummy, and the chicken was overcooked. I won’t be coming back anytime soon! " (*Curated Review*)
" Great Wall Express is not a place I would recommend. The food lacked flavor, and the service was very unorganized. I felt as if I was an inconvenience rather than a valued customer. Save your money and eat elsewhere! " (*Curated Review*)
" I wanted to love this restaurant given the reviews I read, but I came away confused and disappointed. The flavor of the food didn't match what I was looking for, and the service was lacking. It's hard to justify spending my money here. " (*Curated Review*)
" I ordered takeout again and regretted it. There was nothing traditional about the dishes, and they tasted terrible. The environment of the restaurant was just as bad—it felt dirty and unwelcoming. Very disappointing overall. " (*Curated Review*)
Archived Reviews (245)
" I had a poor experience here. The soy sauce wasn't even labeled, which left me confused on how to eat my meal. The crab rangoons weren't crispy, more like soggy pockets of disappointment. I'm not sure they actually serve authentic Chinese food at all. " (*Curated Review*)
" During my last visit, I was appalled at the state of the restaurant. The floors were dirty and the tables were sticky. For the food, the chicken was undercooked, and there was a lack of any stronger Asian flavors. I can't recommend this place to anyone. " (*Curated Review*)
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