El Pollo Loco
Mexican Restaurant
$
4.1
(925)
El Pollo Loco offers a casual dining experience featuring flame-grilled chicken and a variety of Mexican-inspired dishes. While many customers praised the authenticity of the flavors reminiscent of traditional Mexican cuisine, service and cleanliness have been areas needing improvement.
Restaurant website: Website
Phone number: (559) 431-3270
Address: 6499 N Blackstone Ave, Fresno, CA 93710, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I went to El Pollo Loco yesterday and ordered their signature grilled chicken. It has become one of my favorites due to its delicious flavor. However, the lack of customer service during my visit was disappointing; the staff seemed overwhelmed and unhelpful. The ingredients tasted fresh, but the atmosphere was crowded, and cleanliness left something to be desired. I'll give it another chance, but my experience left me hesitant. " (*Curated Review*)
" I decided to stop by El Pollo Loco on a whim after hearing rave reviews from friends. The chicken was absolutely delicious, with a smoky flavor that reminded me of meals I've had in Mexico. I loved the fresh salsa bar too! The staff was friendly, but the wait time was a bit longer than expected. All in all, I’m planning to make this a regular stop for lunch! " (*Curated Review*)
" Had a poor experience with my last visit to El Pollo Loco. The drive-thru was congested, and when I finally got my order, it was incorrect. Additionally, finding fresh, tasty chicken was tricky so I was underwhelmed. The staff was friendly enough, and they did their best to resolve the problem promptly. I prefer when they got my order right the first time! " (*Curated Review*)
" Returned to El Pollo Loco after a year, and while I wanted to love it again, I was slightly disappointed. The atmosphere felt off compared to my previous visits, with tables that needed cleaning. My chicken was flavorful but undercooked. I didn’t raise the issue at the time, but I left feeling quite uneasy about the meal. I hope my experiences improve in the future. " (*Curated Review*)
" Came here on a Tuesday evening and was pleasantly surprised to find it wasn’t too crowded. The service was prompt, and I loved that my chicken bowl was chock-full of veggies and flavorful grilled chicken. The prices are fantastic for the quality of ingredients used, and I appreciate the fresh salsa options. While the decor isn't fancy, it has a cozy feel that makes for a relaxing meal. I’ll be returning soon! " (*Curated Review*)
Archived Reviews (742)
" The other day, I picked up a couple of burritos from El Pollo Loco and they were okay. I expected more based on what I had heard; they were a bit skimpy in terms of fillings, and one burrito had spilled sauces onto the wrapper. The flavor was decent, but the portion sizes left much to be desired. I think the tacos might be a better option next time. Service was prompt though, so a point for that! " (*Curated Review*)
" Overall, my experience at El Pollo Loco has improved recently. I tried their new menu items and found them to be quite tasty! Especially the chicken tacos, they were fresh and flavorful. I was very pleased with the portion sizes I got for my money. However, I agree with others that the establishment could use better cleanliness practices, especially where the tables are concerned. " (*Curated Review*)
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