El Pollo Loco
Mexican Restaurant
$
4.1
(925)
El Pollo Loco offers a casual dining experience featuring flame-grilled chicken and a variety of Mexican-inspired dishes. While many customers praised the authenticity of the flavors reminiscent of traditional Mexican cuisine, service and cleanliness have been areas needing improvement.
Restaurant website: Website
Phone number: (559) 431-3270
Address: 6499 N Blackstone Ave, Fresno, CA 93710, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I had a mixed experience at El Pollo Loco lately. The chicken burrito was lackluster; it lacked the flavor and seasoning I was hoping for. Despite the disappointment with my burrito, I found the chicken pieces interesting, as I tried the classic three-piece meal which was better. The service was friendly, but they seem to struggle with consistency across the board. I might give it another shot in the future. " (*Curated Review*)
" I am a bit of a foodie and was excited to try El Pollo Loco after hearing a lot about it. The ambiance was nice and vibrant, showcasing the essence of Mexican culture. The chicken definitely lived up to the hype, being smoky and juicy; I could taste the marinade seeping into the meat. My only issue was that I found the staff a little overwhelmed during the lunch rush. I had to wait a while for my order, but once it arrived, it was entirely worth it. I would suggest visiting during off hours to enjoy it fully. " (*Curated Review*)
" I was in the mood for something different and decided to try El Pollo Loco. To my surprise, I found their chicken to be delightful. The smoky flavor brought a twist to the usual fast-food experience. The service was quite friendly, but I did encounter a small issue with my order being slightly incorrect. After addressing it, they quickly rectified the mistake which impressed me. I would return for sure! " (*Curated Review*)
" I ordered a chicken bowl for lunch and was very impressed! The portion was generous, and the chicken was perfectly cooked with delightful seasoning. The salsa options were a nice touch, making the meal feel fresh and authentic. I did however notice a few inconsistencies with staff knowledge; they struggled slightly with the menu, but the pleasant atmosphere made up for it. I'll definitely be back for lunch soon! " (*Curated Review*)
" I’ve been to El Pollo Loco a few times now, and honestly, it feels hit-or-miss. Sometimes the chicken is perfect, perfectly grilled, and incredibly tasty. Other times, I’ve received chicken that was dry and lacked flavor. What’s consistent, though, is the average service. The staff is okay but seemed to be overwhelmed during my last visit, making the wait a bit frustrating. I believe they have potential but need more training. " (*Curated Review*)
Archived Reviews (742)
" The other day, I picked up a couple of burritos from El Pollo Loco and they were okay. I expected more based on what I had heard; they were a bit skimpy in terms of fillings, and one burrito had spilled sauces onto the wrapper. The flavor was decent, but the portion sizes left much to be desired. I think the tacos might be a better option next time. Service was prompt though, so a point for that! " (*Curated Review*)
" Overall, my experience at El Pollo Loco has improved recently. I tried their new menu items and found them to be quite tasty! Especially the chicken tacos, they were fresh and flavorful. I was very pleased with the portion sizes I got for my money. However, I agree with others that the establishment could use better cleanliness practices, especially where the tables are concerned. " (*Curated Review*)
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