Masato Express
Japanese Restaurant
$
4.1
(222)
Masato Express is a restaurant that has faced varying reviews regarding its food authenticity and overall quality. Some customers have indicated that the food lacks the expected authentic flavors typically associated with Japanese cuisine. Service and ambiance receive mixed feedback, with some patrons praising their experience while others report issues such as long wait times and unavailability of certain dishes.
Phone number: (229) 226-1615
Address: 1428 Remington Ave, Thomasville, GA 31792, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I was really excited to try this restaurant but left feeling let down. The food seemed mass-produced and lacked any authentic touch. My chicken was chewy and flavorless while the staff appeared overwhelmed and unfriendly. " (*Curated Review*)
" What happened to this place? I remember it being much better. The chicken was unappetizing, and the rice didn't taste fresh. Service was casual, but not in a good way—like they really didn’t care about me as a customer. Too bad because it used to be a good spot. " (*Curated Review*)
" After hearing all the hype, I ventured to Masato Express but left disappointed. The chicken teriyaki lacked any real flavor and the rice seemed overcooked. Service was slow, and there was an overall sense of disorganization that made my visit less enjoyable. I was expecting something special but got something average at best. " (*Curated Review*)
" I had heard so many good things about Masato Express but unfortunately, my experience didn’t live up to the hype. The portions were smaller than I expected and the flavors were lacking. I feel like they can do so much better than what I had today. " (*Curated Review*)
" On a whim, my friends and I decided to stop here for lunch. The menu had potential but unfortunately, the execution lacked authenticity. I ordered the shrimp bowl which was okay but didn’t wow me. The atmosphere was fine, and service was decent, but I expected more from this place. " (*Curated Review*)
Archived Reviews (179)
" I am a frequent visitor and love the consistency at Masato Express. The shrimp bowl is my go-to as it’s both delicious and satisfying. I appreciate the drive-thru service, and each time I visit, the staff seems genuinely happy to serve me. " (*Curated Review*)
" Every time I eat at Masato Express, it reminds me of my trips to Japan. The flavors are spot on, and the service feels genuine and warm. I love ordering the chicken stir fry—it’s flavorful and bursting with veggies. " (*Curated Review*)
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