Masato Express

Japanese Restaurant $ 4.1 (222)


Masato Express is a restaurant that has faced varying reviews regarding its food authenticity and overall quality. Some customers have indicated that the food lacks the expected authentic flavors typically associated with Japanese cuisine. Service and ambiance receive mixed feedback, with some patrons praising their experience while others report issues such as long wait times and unavailability of certain dishes.

Overall:

3.5

(189 reviews)

Authenticity:

2.5

Atmosphere:

3.4

Service:

3.1


Phone number: (229) 226-1615

Address: 1428 Remington Ave, Thomasville, GA 31792, USA

Opening hours

Monday: 10:30 AM – 9:00 PM
Tuesday: 10:30 AM – 9:00 PM
Wednesday: 10:30 AM – 9:00 PM
Thursday: 10:30 AM – 9:00 PM
Friday: 10:30 AM – 9:30 PM
Saturday: 10:30 AM – 9:30 PM
Sunday: Closed

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available

Offerings

  • Lunch
  • Dinner
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I was really excited to try this restaurant but left feeling let down. The food seemed mass-produced and lacked any authentic touch. My chicken was chewy and flavorless while the staff appeared overwhelmed and unfriendly. " (*Curated Review*)

" What happened to this place? I remember it being much better. The chicken was unappetizing, and the rice didn't taste fresh. Service was casual, but not in a good way—like they really didn’t care about me as a customer. Too bad because it used to be a good spot. " (*Curated Review*)

" After hearing all the hype, I ventured to Masato Express but left disappointed. The chicken teriyaki lacked any real flavor and the rice seemed overcooked. Service was slow, and there was an overall sense of disorganization that made my visit less enjoyable. I was expecting something special but got something average at best. " (*Curated Review*)

" I had heard so many good things about Masato Express but unfortunately, my experience didn’t live up to the hype. The portions were smaller than I expected and the flavors were lacking. I feel like they can do so much better than what I had today. " (*Curated Review*)

" First time visiting Masato Express, and I was really pleased! The chicken had a nice flavor and wasn’t overcooked. The drive-thru was quick, even when I ordered more than one bowl. Definitely will return again soon! " (*Curated Review*)

Archived Reviews (179)

" I found Masato Express to be a gem! The flavors burst with every bite, especially their shrimp bowl. It's nice to have a meal that feels both authentic and comforting. Service was consistent over my visits and the atmosphere gives off a casual vibe perfect for a quick meal. Can’t wait to return! " (*Curated Review*)

" I am a frequent visitor and love the consistency at Masato Express. The shrimp bowl is my go-to as it’s both delicious and satisfying. I appreciate the drive-thru service, and each time I visit, the staff seems genuinely happy to serve me. " (*Curated Review*)

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