Masato Express
Japanese Restaurant
$
4.1
(222)
Masato Express is a restaurant that has faced varying reviews regarding its food authenticity and overall quality. Some customers have indicated that the food lacks the expected authentic flavors typically associated with Japanese cuisine. Service and ambiance receive mixed feedback, with some patrons praising their experience while others report issues such as long wait times and unavailability of certain dishes.
Phone number: (229) 226-1615
Address: 1428 Remington Ave, Thomasville, GA 31792, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" The consistent quality keeps me coming back. I love the shrimp fried rice, as it's loaded with flavor. Although the wait can sometimes be longer than expected, the staff always apologizes, which feels sincere. " (*Curated Review*)
" Disappointing experience; the teriyaki chicken lacked that signature flavor I associate with Japanese cuisine. The ambiance was lackluster, and the service felt rushed and inattentive. I've had better elsewhere, which is unfortunate because I had high hopes. " (*Curated Review*)
" On a whim, my friends and I decided to stop here for lunch. The menu had potential but unfortunately, the execution lacked authenticity. I ordered the shrimp bowl which was okay but didn’t wow me. The atmosphere was fine, and service was decent, but I expected more from this place. " (*Curated Review*)
" Every time I eat at Masato Express, it reminds me of my trips to Japan. The flavors are spot on, and the service feels genuine and warm. I love ordering the chicken stir fry—it’s flavorful and bursting with veggies. " (*Curated Review*)
" Sadly, my latest visit was a letdown. The chicken tasted stale, and the prices have gone up without any noticeable improvements in quality. I will have to reconsider coming back unless I hear about positive changes. " (*Curated Review*)
Archived Reviews (179)
" I found Masato Express to be a gem! The flavors burst with every bite, especially their shrimp bowl. It's nice to have a meal that feels both authentic and comforting. Service was consistent over my visits and the atmosphere gives off a casual vibe perfect for a quick meal. Can’t wait to return! " (*Curated Review*)
" I am a frequent visitor and love the consistency at Masato Express. The shrimp bowl is my go-to as it’s both delicious and satisfying. I appreciate the drive-thru service, and each time I visit, the staff seems genuinely happy to serve me. " (*Curated Review*)
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