El Pollo Loco
Mexican Restaurant
$
4.0
(1119)
El Pollo Loco serves a variety of Mexican-inspired dishes that demonstrate a commitment to authenticity and flavor. Many customers enjoy the taste of the meals, particularly the chicken and tacos, praising their freshness and preparation. However, some reviews express concerns about service inconsistencies and cleanliness. Overall, the restaurant generally delivers quality food that aligns well with its authenticity as a Mexican grill.
Restaurant website: Website
Phone number: (210) 436-1595
Address: 4645 W Commerce St, San Antonio, TX 78237, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" On my most recent visit to El Pollo Loco, the experience was a bit off. While the food's flavors were authentic, the presentation was lacking—my taco looked very haphazardly made. The counter service was satisfactory, though, and the restaurant was clean. Overall, it was a decent meal, but I would like to see a bit more consistency when it comes to how the dishes are plated. " (*Curated Review*)
" El Pollo Loco has some of the best chicken I have ever tasted. Each bite is packed with flavor, and I appreciate the healthier options available. The staff was amazing and made a real effort to ensure we felt welcomed. The only downside was the wait time, which was a bit longer than expected; however, it was well worth it. Definitely coming back soon! " (*Curated Review*)
" This El Pollo Loco location has consistently provided me with great meals. The grilled chicken is packed full of flavor and perfectly grilled every time. The service team goes above and beyond to ensure I'm satisfied and I've always left happy. The atmosphere, while not fancy, feels welcoming. I love their rice and beans combo as well! Highly recommend! " (*Curated Review*)
" El Pollo Loco is usually my go-to when I'm in the mood for chicken, but my last visit left much to be desired. It took a long time to place my order at the drive-thru, and when I finally received my food, it was lukewarm. The flavor was still decent, but it wasn't the experience I've come to expect. I hope my next visit will be better. " (*Curated Review*)
" This location is definitely one of my favorites! The taco Tuesday specials are a great deal, and the food is always on point. The team here knows how to prepare the chicken just right—it's juicy and flavorful! Plus, the environment is casual and friendly. I love that they take care of their customers with quick service. I recommend you stop by for a quick bite! " (*Curated Review*)
Archived Reviews (897)
" I have visited El Pollo Loco several times, and my experience has been generally positive. The food is consistently fresh, especially the salads, which I enjoy tremendously. The staff is helpful, and the dining area is well-maintained. While it's not a fancy place, it holds a cozy charm that draws me back. If you're looking for a quick and satisfying meal, El Pollo Loco is worth a visit! " (*Curated Review*)
" Dinner at El Pollo Loco was splendid! I ordered the grilled chicken plate, and it was incredibly tender and juicy, paired with fresh sides. Their attention to detail in preparing their food is commendable. The atmosphere is bright, and even though it was busy, the place felt organized and friendly. I’ll be back again, without a doubt! " (*Curated Review*)
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