El Pollo Loco

Mexican Restaurant $ 4.0 (1119)


El Pollo Loco serves a variety of Mexican-inspired dishes that demonstrate a commitment to authenticity and flavor. Many customers enjoy the taste of the meals, particularly the chicken and tacos, praising their freshness and preparation. However, some reviews express concerns about service inconsistencies and cleanliness. Overall, the restaurant generally delivers quality food that aligns well with its authenticity as a Mexican grill.

Overall:

4.2

(907 reviews)

Authenticity:

4.5

Atmosphere:

3.9

Service:

4.0


Restaurant website: Website

Phone number: (210) 436-1595

Address: 4645 W Commerce St, San Antonio, TX 78237, USA

Opening hours

Monday: 10:00 AM – 12:00 AM
Tuesday: 10:00 AM – 12:00 AM
Wednesday: 10:00 AM – 12:00 AM
Thursday: 10:00 AM – 12:00 AM
Friday: 10:00 AM – 12:00 AM
Saturday: 10:00 AM – 12:00 AM
Sunday: 10:00 AM – 12:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I recently tried El Pollo Loco and was a bit disappointed overall. The food didn't quite meet my expectations for authenticity, especially after reading so many rave reviews. For a Mexican restaurant, I found the salsa selection lacking and the chicken lacked flavor. On a positive note, the service was prompt and the restaurant itself was clean. I might consider trying it again, but only if my friends insist. " (*Curated Review*)

" Visiting El Pollo Loco has become a family tradition. Their grilled chicken is exceptionally flavorful and moist every time. The staff is always friendly, and we truly enjoy dining there. The ambiance is usually lively, especially during lunch hours, but we don't mind the bustle since the food is worth it! Their chicken avocado burrito is a must-try! I can't recommend this place enough for those looking for a casual dining experience with delicious food. " (*Curated Review*)

" What a delightful surprise El Pollo Loco was! I came here with a group, and the atmosphere was cheerful and welcoming. The staff provided us excellent service, and our meals arrived promptly. I ordered the loco salad and was blown away by the freshness of the ingredients. The chicken was seasoned perfectly. I enjoyed every bite and would certainly recommend this restaurant to friends. " (*Curated Review*)

" El Pollo Loco has a delightful menu filled with many authentic flavors. The portion sizes are generous for the price, and the grilled chicken burrito was an especially good choice. However, the atmosphere during peak hours can be overwhelmingly noisy, making it hard to hold a conversation. Despite this, I will continue to visit due to the consistent quality of the food. " (*Curated Review*)

" Every time I visit El Pollo Loco, I'm reminded why it's one of my favorite spots! Their chicken is absolutely mouthwatering, and I really appreciate the healthy options they offer. The staff is pleasant and attentive, making each visit so enjoyable. There's often a little wait, but it is because they're crafting such delicious meals! It’s worth it every time! " (*Curated Review*)

Archived Reviews (897)

" I have visited El Pollo Loco several times, and my experience has been generally positive. The food is consistently fresh, especially the salads, which I enjoy tremendously. The staff is helpful, and the dining area is well-maintained. While it's not a fancy place, it holds a cozy charm that draws me back. If you're looking for a quick and satisfying meal, El Pollo Loco is worth a visit! " (*Curated Review*)

" Dinner at El Pollo Loco was splendid! I ordered the grilled chicken plate, and it was incredibly tender and juicy, paired with fresh sides. Their attention to detail in preparing their food is commendable. The atmosphere is bright, and even though it was busy, the place felt organized and friendly. I’ll be back again, without a doubt! " (*Curated Review*)

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