Chili's Grill & Bar
Restaurant
$$
3.9
(1974)
Chili's Grill & Bar offers a vibrant atmosphere with a menu that features a mix of authentic flavors and familiar chain staples. While many patrons appreciate the friendly service and the enjoyable dining experience, concerns have been raised about some dish authenticity and food freshness. Customers highlight both good and average experiences across service and food quality.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (413) 746-8827
Address: 1175 Riverdale St, West Springfield, MA 01089, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I had a delightful experience at Chili's. The waiter was attentive, and my steak was cooked just as I ordered it. The drinks are also fairly priced and the ambiance is inviting. I would definitely return! " (*Curated Review*)
" Had a disappointing visit this past weekend. The portions were smaller than expected, and the food seemed a bit stale. I had heard good things about the brisket quesadilla but was underwhelmed. Service was fine, but I won’t be rushing back here anytime soon. " (*Curated Review*)
" My friends and I had an awesome dinner at Chili's! The atmosphere was buzzing, and we loved the appetizers. The loaded nachos are a must-try. Our server was friendly and checked in on us often, enhancing our experience. I recommend this place for group hangouts! " (*Curated Review*)
" Disappointed by the service at this location. The staff seemed overwhelmed by the number of customers and missed our drink orders multiple times. It was frustrating. The food was decent when it arrived but the wait made it less enjoyable. " (*Curated Review*)
" Unfortunately, my last experience was quite negative. The server was inattentive, and the food lacked flavor. My salad looked wilted, and I had to ask multiple times for my drink. I hope this was just an isolated incident, but I am hesitant to go back soon. " (*Curated Review*)
Archived Reviews (1581)
" The best dining experience at Chili's I’ve had! Our server was prompt, and she offered great recommendations. I tried the fajita trio and I was very impressed by the flavor. Can’t wait for the next visit with friends! " (*Curated Review*)
" Chili's has been a favorite of mine for years. I love their chips and salsa, which are always fresh. The last time I visited, I had the BBQ ribs, and they were so tender! The atmosphere is lively and the service was exceptional. I highly recommend checking this location out. " (*Curated Review*)
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