bNapoli Italian

Italian Restaurant $$$ 4.7 (482)


bNapoli Italian offers an authentic Italian dining experience with a cozy and stylish atmosphere. Customers consistently praise the quality of the food, noting its authentic flavors and excellent presentation. The attentive service adds to the overall dining experience, making it a popular choice for both casual meals and special occasions.

Overall:

4.6

(397 reviews)

Authenticity:

4.5

Atmosphere:

4.6

Service:

4.7


Restaurant website: Website

Phone number: (413) 240-2106

Address: 185 Elm St, West Springfield, MA 01089, USA

Opening hours

Monday: Closed
Tuesday: 4:30 – 9:00 PM
Wednesday: 4:30 – 9:00 PM
Thursday: 4:30 – 9:00 PM
Friday: 4:30 – 10:00 PM
Saturday: 4:30 – 10:00 PM
Sunday: Closed

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available
  • Reservable

Offerings

  • Brunch
  • Lunch
  • Dinner
  • Beer
  • Wine
  • Cocktails
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Outdoor Seating
  • Live Music
  • Restroom Available

Good for

  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking
  • Valet Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" What a gem! The homemade pasta is worth every penny, and the desserts are nothing less than heavenly. When I visited, the staff was welcoming and attentive, which made our evening even more enjoyable. The only downside was the wait for our food, but it was worth it for the quality. Highly recommend the lamb shank; it was fall-off-the-bone tender. " (*Curated Review*)

" I had a lovely evening at bNapoli, celebrating my birthday with friends. The ambiance is perfect for such events, relaxed yet classy! We started with the charcuterie platter and the selection was decadent. Each dish was met with praise from our group! My only complaint is my dish came out a minute too late, but the waiter was apologetic and brought us complimentary dessert! Definitely returning! " (*Curated Review*)

" A great place for a casual yet high-quality Italian meal. The house-made focaccia was delightful and paired well with their olive oil. I ordered the pasta primavera, which was fresh and vibrant, though could have used a little more seasoning. Service was friendly, and parking was easy enough to find. Will be back soon! " (*Curated Review*)

" I cannot say enough good things about bNapoli! On our latest visit, we tried the veal and pork loin, and both were spectacular! You can tell the ingredients are carefully selected, leading to authentic Italian flair. Plus, the staff is attentive without being intrusive, which is a huge plus for me. I went for dinner on a Friday evening, so reservations are a must! " (*Curated Review*)

" Last night was my first visit to bNapoli, and it blew me away! The homemade pasta is a must-try—it was cooked perfectly and paired brilliantly with the sauce. The waitstaff was attentive but subtle enough to let us enjoy our dinner. I will definitely make it a point to come back and explore the menu further. Long story short, highly recommended. " (*Curated Review*)

Archived Reviews (387)

" I had a reasonable meal at bNapoli but felt maybe it was a tad overrated. The food was good, but I expected something more based on the reviews. I tried the seafood linguine, and while it had good flavors, the seafood wasn't as fresh as I anticipated. Service was friendly, but overall it didn’t blow me away. The atmosphere is nice though, and it has potential! " (*Curated Review*)

" I've frequented bNapoli several times now, and the experience is always superb! The decor is inviting, and the staff is friendly. The dishes are consistently delightful, from the crab cakes to the classic margherita pizza, and the portions are generous for the price. I recommend making a reservation, as it can get busy! I can’t wait to try their seasonal specials! " (*Curated Review*)

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