Chili's Grill & Bar
Restaurant
$$
3.9
(1974)
Chili's Grill & Bar offers a vibrant atmosphere with a menu that features a mix of authentic flavors and familiar chain staples. While many patrons appreciate the friendly service and the enjoyable dining experience, concerns have been raised about some dish authenticity and food freshness. Customers highlight both good and average experiences across service and food quality.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (413) 746-8827
Address: 1175 Riverdale St, West Springfield, MA 01089, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" If you're looking for a place to eat out with friends, Chili's is a great option. They have a solid drink menu and the appetizers go well with everything. I had a really nice time here, and I'd definitely come back next time I'm craving Tex-Mex! " (*Curated Review*)
" I had a rather disappointing experience at Chili's. The food lacked the freshness I expected and my burger was overcooked. The service was good, but it felt like we waited too long for our meals. I appreciate that it's a casual dining spot, but I think I’ll try another restaurant next time. " (*Curated Review*)
" I love Chili's for its variety! Always something for everyone in my family. The fajitas are on point, and I enjoy the chips and queso. My only complaint is the noise level can be a bit high during lunch rushes. Overall, a consistent experience each visit. " (*Curated Review*)
" I had a really mixed experience here. While the service was friendly, the food just didn't hit the mark for me. The chicken was bland, and the ribs were average at best. It feels touristy, and the prices don't reflect the quality of food. For such a popular chain, I expected better. " (*Curated Review*)
" Unfortunately, my experience was not pleasant. The food was cold and the service was lacking. The waiter was nice but overwhelmed, which made everything take too long. I won’t be returning to this location anytime soon. " (*Curated Review*)
Archived Reviews (1581)
" The best dining experience at Chili's I’ve had! Our server was prompt, and she offered great recommendations. I tried the fajita trio and I was very impressed by the flavor. Can’t wait for the next visit with friends! " (*Curated Review*)
" Chili's has been a favorite of mine for years. I love their chips and salsa, which are always fresh. The last time I visited, I had the BBQ ribs, and they were so tender! The atmosphere is lively and the service was exceptional. I highly recommend checking this location out. " (*Curated Review*)
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