China Express Restaurant
Chinese Restaurant
$$
3.6
(124)
China Express Restaurant struggles with maintaining food authenticity and quality, as many customers have noted their disappointment with the bland and unremarkable dishes. While some enjoy certain items like the crab rangoons for their authentic taste, the overall experience often lacks the vibrancy and freshness expected from a reputable Chinese restaurant. The customer service and atmosphere also pose significant issues that deter patrons from returning.
Phone number: (757) 562-6269
Address: 1100 Armory Dr Science Lab, Franklin, VA 23851, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I visited China Express hoping to relive some of my favorite Chinese dishes, but I was sorely disappointed. The fried rice was bland, and the sweet and sour chicken was overcooked. I found the service to be inattentive. It took a long while to get my order, and when I did, it was lukewarm at best. The cash-only policy should really be updated; I almost walked out without ordering because I hadn’t brought cash. I won’t be coming back here anytime soon. " (*Curated Review*)
" The only good thing I got was my crab rangoon. It was warm and satisfying. Everything else felt like a downgrade, from the dreary service to the dreary atmosphere that was lacking any indication of cleanliness. The rest of the food was disappointing, and I certainly won’t go back for anything other than maybe the wontons. " (*Curated Review*)
" I’ve been to many Chinese restaurants over the years, and this one just doesn’t compare. The chicken was really chewy; it felt like it had been cooked multiple times. Overall, the meal experience was less than enjoyable. Apart from that, I found the cash-only thing outdated and impractical. The environment needed an upgrade, as well. " (*Curated Review*)
" Honestly, I was expecting more when I walked in. The only redeeming aspect was that the sweet and sour sauce was decent. Everything else, including the General Tso's chicken, was bland and tasteless. The establishment felt chaotic, with broken tables, and it didn’t give a trustworthy vibe regarding cleanliness. I was disappointed enough to not want to return anytime soon, especially with those hygiene concerns. " (*Curated Review*)
" I heard about this place and wanted to try it out. The food was average at best, but I have to say, the crab rangoon was pretty good and tasted fresh! However, the rest of the meal didn't impress me. It was cash-only which took me by surprise, and I had to scramble to find money. The restaurant itself was cluttered and could use some renovation. If you’re looking for fast casual Chinese, you might give them a try, but don’t expect much. " (*Curated Review*)
Archived Reviews (101)
" I always order the shrimp fried rice whenever I visit. It’s the only thing that seems consistent in terms of flavor. However, the rest of the menu hasn’t been as impressive. Once I got some chicken wings that tasted old, and the general vibe of the place is kind of off-putting. It looks rundown. If the shrimp fried rice is your only highlight, that might say a lot about their overall quality. I will be coming back for that, but little else. " (*Curated Review*)
" I was really left wanting more after my last visit. The chicken felt gritty, and the rice was disappointingly bland. It was trying to pass as a Chinese restaurant, but they didn’t quite hit the mark with the flavors. The service did nothing to salvage my experience — there was a young kid behind the counter who didn’t show any enthusiasm. I’ll keep looking for better options. " (*Curated Review*)
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