Taco Bell

Fast Food Restaurant $ 3.1 (411)

The Taco Bell location has garnered numerous complaints regarding its service and food quality, with many customers expressing dissatisfaction over long wait times, poor customer service, and lack of food authenticity. The ambiance has also received negative feedback, reflecting an overall lack of attention to cleanliness and customer experience.

Overall:

1.7

(340 reviews)

Authenticity:

1.5

Atmosphere:

1.9

Service:

1.4

Restaurant website: Website

Phone number: (757) 569-9105

Address: 1290 Armory Dr, Franklin, VA 23851, USA

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I've given this Taco Bell multiple chances thinking it would improve, but every visit just confirms my decision to avoid this location. The food has lacked freshness and flavor, and the drive-thru service is painfully slow. To top it off, the inside of the restaurant always looks dirty. I regret every time I choose this Taco Bell over another option. " (*Curated Review*)

6 months ago

" I don’t understand how this location is still open. My last visit included long wait times, food that didn’t taste fresh, and no semblance of good customer service. Please reject this Taco Bell and choose one that cares about its customers. " (*Curated Review*)

7 months ago

" What a terrible experience! I ordered a simple bean burrito and they made me wait over 20 minutes. Not only was my food cold, the burrito was falling apart. I literally had to throw it away. I would not return to this Taco Bell, that's for sure. " (*Curated Review*)

8 months ago

" Honestly, my experience at this Taco Bell was a nightmare. After ordering, I had to wait over 40 minutes just to get my food. When I finally did, my nacho fries were cold and soggy. I spoke to a manager about the delay, and they were dismissive. This place needs better management because it’s clearly not working the way it should. Will not return. " (*Curated Review*)

9 months ago

" I used to love Taco Bell, but this location has really made me reconsider my love for it. I was excited for my usual order, but after waiting nearly 30 minutes in the drive-thru to find out they didn’t even have half of what I ordered, I was left disappointed. The staff seemed overwhelmed and unorganized. I won’t be coming back any time soon. " (*Curated Review*)

10 months ago

Archived Reviews (330)

" I came here one afternoon hoping it would be a quick meal, but it turned into a long ordeal. I waited nearly 25 minutes for cold and soggy food, which was a huge letdown. I have never felt compelled to write a review, but this experience definitely warrants it. " (*Curated Review*)

1 year ago

" Not impressed. The food lacks the genuine flavors of Mexican cuisine that I expect from Taco Bell. The drive-thru took forever, and the nachos I ordered were made incorrectly. They didn’t even look appetizing. I don’t think I’ll ever come back here when there are better options available in town. " (*Curated Review*)

1 year ago
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