Taco Bell

Fast Food Restaurant $ 3.8 (669)


Taco Bell is known for its quick-service fast food, but many reviews indicate a lack of authenticity in its offerings. While some customers appreciate the convenience and speed, the quality of the food and the service varies significantly, with various complaints regarding portion sizes, food preparation, and cleanliness.

Overall:

3.3

(547 reviews)

Authenticity:

1.5

Atmosphere:

2.5

Service:

3.0


Restaurant website: Website

Phone number: (217) 235-1927

Address: 105 Swords Dr, Mattoon, IL 61938, USA

Opening hours

Monday: 9:00 AM – 2:30 AM
Tuesday: 9:00 AM – 2:30 AM
Wednesday: 9:00 AM – 2:30 AM
Thursday: 9:00 AM – 2:30 AM
Friday: 9:00 AM – 2:30 AM
Saturday: 9:00 AM – 2:30 AM
Sunday: 9:00 AM – 2:30 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Though Taco Bell is known for its inconsistencies, the workers at this location were cheerful and great at their jobs! I felt welcomed from the get-go and loved the food. I had a burrito supreme and it tasted fresh which made the experience better overall. I will be recommending my friends to come here because I had a great time! " (*Curated Review*)

" I visited Taco Bell hoping for a quick meal, and what I got was a mix of decent food but subpar service. The staff seemed disinterested, and my order was incorrect. While the tacos were tasty enough, it wasn't worth the hassle of dealing with the rude employees. I doubt I'll be returning anytime soon. " (*Curated Review*)

" First impressions do matter, and sadly, this Taco Bell gave me a bad one. It was messy and employees seemed busy but not productive. My order got messed up more than once, so I’m left feeling frustrated. I may have to consider a different fast-food option next time. " (*Curated Review*)

" Just had the worst experience! Drive-thru line was super long, and once I finally got my order, it was missing items. I was frustrated. The food was okay when I got it, but the service ruined it entirely. I really don’t want to come back to this location anytime soon. " (*Curated Review*)

" My recent experience at Taco Bell was highly disappointing. The drive-thru was incredibly slow, and after a long wait, I received an incorrect order. The food was lukewarm, and the service was lacking. I used to think of Taco Bell as reliable, but I might start looking elsewhere for fast food cravings. " (*Curated Review*)

Archived Reviews (537)

" The food isn’t anything special, but it hits the spot when you’re craving something quick. I’m not overly picky, and I appreciate fast service. The atmosphere is somewhat average for a fast-food place, but honestly, I just go for the food. I’ll keep coming back as long as I can rely on them for a quick fix. " (*Curated Review*)

" I rarely leave reviews, but my latest trip was worth noting. I ordered all the faves: Doritos Locos Tacos and a Crunchwrap. The staff was polite but overworked during the lunchtime rush. I noticed a few neglected tables, but the food itself was up to standard, which is what I’m after when I dive into fast food. I’ll return even if the atmosphere isn’t A+. " (*Curated Review*)

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