Taco Bell
Fast Food Restaurant
$
3.8
(669)
Taco Bell is known for its quick-service fast food, but many reviews indicate a lack of authenticity in its offerings. While some customers appreciate the convenience and speed, the quality of the food and the service varies significantly, with various complaints regarding portion sizes, food preparation, and cleanliness.
Restaurant website: Website
Phone number: (217) 235-1927
Address: 105 Swords Dr, Mattoon, IL 61938, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Not impressed at all! The tacos didn't taste fresh, and the service was incredibly slow. I waited almost half an hour for my order, only to find that they had forgotten half of it. I hope they can manage better next time because my kids love Taco Bell, but I may not be willing to go back after this. " (*Curated Review*)
" Visiting Taco Bell used to be a weekly treat for me, but I'm slowly losing faith. The last two trips had frustrating service challenges. While I appreciate the familiar menu, I need the employees to step it up and give us customers the quality experience we deserve! " (*Curated Review*)
" Everytime I visit Taco Bell, I experience either great service or terrible service. My friends teased me for always choosing fast food, but I wanted a casual meal and thought they deserved another chance. Sure enough, my order was exactly what I wanted. The service was friendly from taking my order to handing me the food. Still, the food could feel fresher based on previous experiences. " (*Curated Review*)
" Although I love Taco Bell, I recently had a frustrating experience at this location. One of my taco shells was broken, and there was an unusual amount of lettuce on it that made it hard to hold. I'm not sure what happened, but the atmosphere was quite messy. I hope they clean up their act! " (*Curated Review*)
" I went for a quick lunch run and was relieved to find the drive-thru line moved quickly. My chalupa wasn't overly greasy and was comprised of fresh ingredients which was a nice surprise! Overall, it was a pleasant surprise despite the mixed reviews. I will absolutely return to this location. " (*Curated Review*)
Archived Reviews (537)
" The food isn’t anything special, but it hits the spot when you’re craving something quick. I’m not overly picky, and I appreciate fast service. The atmosphere is somewhat average for a fast-food place, but honestly, I just go for the food. I’ll keep coming back as long as I can rely on them for a quick fix. " (*Curated Review*)
" I rarely leave reviews, but my latest trip was worth noting. I ordered all the faves: Doritos Locos Tacos and a Crunchwrap. The staff was polite but overworked during the lunchtime rush. I noticed a few neglected tables, but the food itself was up to standard, which is what I’m after when I dive into fast food. I’ll return even if the atmosphere isn’t A+. " (*Curated Review*)
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