Chipotle Mexican Grill
Mexican Restaurant
$
2.4
(523)
Unclaimed
Chipotle Mexican Grill appears to struggle with consistent food quality, service, and overall customer satisfaction at this location. Many customers have expressed disappointment, particularly with portion sizes and food being below the expected standards of authenticity typical for a Mexican grill.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (540) 324-2799
Address: 102 Crossing Wy, Staunton, VA 24401, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I’ve come to this location a few times hoping for a better experience, but it always fails to impress. The food lacks flavor and freshness, and I constantly find that there’s something missing from my order. Today, the rice was also undercooked. It’s frustrating because I love Chipotle, but this place just doesn’t meet the mark. " (*Curated Review*)
" Was hopeful for Chipotle but left feeling let down. The meat could have been seasoned better, and while the portions were decent, the assembly of my burrito was lazy. I experienced much better Chipotle bowls back at home; this one just didn’t cut it. I won’t be rushing back anytime soon. " (*Curated Review*)
" Took a chance on this Chipotle during a road trip, but it was regrettable. The service meant well but was slow and disorganized, making me question the food’s freshness. My burrito was too filled with rice and very little else. Following my experience here, I feel reluctant to try Chipotle again anytime soon. " (*Curated Review*)
" This Chipotle has potential, but during my last visit, they failed to deliver on both food and service. The preparation of my order felt rushed, and ingredients were missing here and there. While they have the right idea, execution is lacking, and I left feeling unsatisfied overall. " (*Curated Review*)
" The food was decent enough, but their service is utterly chaotic! I waited way too long for my order and saw several customers complain about missing items. The chaos in the kitchen was evident and reflected poorly on the overall quality. I can appreciate a busy evening, but that shouldn't excuse the overall poor handling of orders. " (*Curated Review*)
Archived Reviews (420)
" Every time I try this Chipotle, I leave with regret. There seems to be a consistent issue with cleanliness and quality. I was even served a burrito with raw beans on it. I can’t believe I still chose to eat there after my last visit; I just put it down and left. Customer service was equally unimpressive with no effort to remedy the situation. " (*Curated Review*)
" I had an absolute nightmare at this Chipotle. We were greeted with an empty counter and disinterested employees. The couple in front of us had a major issue with their order taking 30 minutes, and by the time it was my turn, they were out of half the ingredients I wanted. The whole experience made me wonder how they stay in business. " (*Curated Review*)
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