Chipotle Mexican Grill
Mexican Restaurant
$
2.4
(523)
Unclaimed
Chipotle Mexican Grill appears to struggle with consistent food quality, service, and overall customer satisfaction at this location. Many customers have expressed disappointment, particularly with portion sizes and food being below the expected standards of authenticity typical for a Mexican grill.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (540) 324-2799
Address: 102 Crossing Wy, Staunton, VA 24401, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Sometimes the hype around food can be misleading, and that’s exactly what happened to me. My first trip to this Chipotle was frustrating. The food was mediocre at best, the staff was distracted and unhelpful, and it just felt like a waste of time and money. I wouldn’t recommend anyone spend their hard-earned cash here; I certainly won’t be going back. " (*Curated Review*)
" I decided to try this Chipotle after hearing mixed reviews. Unfortunately, my experience was subpar. The employees seemed overwhelmed during peak hours, and my bowl was poorly assembled with half the ingredients I requested missing. It was frustrating, especially since I expected a lot more based on the brand's reputation. Not sure I will return anytime soon. " (*Curated Review*)
" I finally tried the tacos at Chipotle. The taste wasn't bad, and I enjoyed the flavors, but I felt the portions were quite lacking compared to other locations. The appearance of the restaurant left much to be desired as well, with dirty tables and floors. While the food was satisfactory, I wouldn't say this place has much appeal beyond that. Probably wouldn't revisit in a hurry. " (*Curated Review*)
" I recently visited Chipotle and had high hopes given their reputation. However, I was sorely disappointed. The rice was undercooked, and my burrito was hastily prepared, lacking the usual abundant flavor. The staff seemed indifferent and even looked overwhelmed. If you're looking for an authentic Mexican meal, I would suggest looking elsewhere. " (*Curated Review*)
" To put it lightly, my visit to Chipotle was forgettable and bland. Despite the slightly quick service, the food was uninspired and lacked freshness. It seemed like the ingredients had been sitting around for too long. Not my ideal experience for a fast-casual restaurant, and I definitely wouldn’t recommend this location to anybody. " (*Curated Review*)
Archived Reviews (420)
" Every time I try this Chipotle, I leave with regret. There seems to be a consistent issue with cleanliness and quality. I was even served a burrito with raw beans on it. I can’t believe I still chose to eat there after my last visit; I just put it down and left. Customer service was equally unimpressive with no effort to remedy the situation. " (*Curated Review*)
" I had an absolute nightmare at this Chipotle. We were greeted with an empty counter and disinterested employees. The couple in front of us had a major issue with their order taking 30 minutes, and by the time it was my turn, they were out of half the ingredients I wanted. The whole experience made me wonder how they stay in business. " (*Curated Review*)
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