Taco Bell
Fast Food Restaurant
2.9
(63)
This Taco Bell location struggles with food authenticity and service quality, consistently receiving low ratings from customers. Many patrons express disappointment over order accuracy and the overall food quality, indicating a lack of fresh ingredients. While some appreciate the friendly service, the persistent issues with orders suggest that operational improvements are necessary.
Restaurant website: Website
Phone number: (878) 242-1921
Address: 2621 W State St, New Castle, PA 16101, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I had an average visit at Taco Bell last week. The food was decent, not the best I've had, but still satisfying. The service could use improvement; my order came out incorrect and took a long time for them to fix it. The atmosphere was nothing out of the ordinary for a fast-food joint. I wouldn’t discourage visiting, but be prepared for some potential mishaps. " (*Curated Review*)
" This is my local Taco Bell, and I always keep coming back, even with the occasional hiccup! Sure, my order gets mixed up sometimes, but the staff is friendly and tries their best to correct it. I had my favorite Crunchwrap Supreme last week, and while it lacked some meat, the flavors were still on point. I just wish they would pay more attention to orders, but I appreciate the effort. " (*Curated Review*)
" My Taco Bell experience was relatively good this week! While the long wait was frustrating, I couldn't complain about my food. My tacos were freshly made and tasted great! The staff seemed overwhelmed but did their best to keep up with the crowd. I’ve seen much worse from other fast food places, so I’m willing to give them another shot. " (*Curated Review*)
" I visited this Taco Bell last Friday, and I must say, the experience was quite underwhelming. The burritos tasted standard, but the service was painfully slow. I waited almost thirty minutes despite only being the second car in the drive-thru. When I finally got my hands on my food, it was lukewarm and lacking the usual zest I expect from Taco Bell. It felt like they rushed my order, which resulted in missing ingredients. I think I'll stick to my local burger joint for a fast meal. " (*Curated Review*)
" The food was decent, but I think I caught it at a bad time. I visited on a Friday evening, and the place was hectic. The staff seemed overwhelmed but still managed to be polite. I ordered through their app, but they couldn’t find my order when I got there, which was frustrating. When I finally got my order, it was correct, and the food tasted fresh, so I think I might try again on a less busy day. I believe this place may just need time to find its footing. " (*Curated Review*)
Archived Reviews (52)
" I had a very disappointing visit to this Taco Bell last month. After ordering a simple combination meal, I ended up with a soggy taco and a side of cold nachos. The employees were nice enough, but it didn't make up for the long wait and deficient food quality. They clearly need more training on how to prepare and present consistent meals. Fast food should be quick, but it should also meet a basic standard of taste. I'm hesitant to return. " (*Curated Review*)
" I stumbled upon this Taco Bell during a late-night craving, and while the food tasted good, the place had the cleanliness of a dive. The staff were busy, but a couple of them were genuinely trying to please customers. I appreciated the effort, but it feels like they need a better manager to keep everything in check. My order was delayed, but they comped me a drink, which was a nice touch. Overall, I think it has potential if leadership improves. " (*Curated Review*)
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