Taco Bell
Fast Food Restaurant
2.9
(63)
This Taco Bell location struggles with food authenticity and service quality, consistently receiving low ratings from customers. Many patrons express disappointment over order accuracy and the overall food quality, indicating a lack of fresh ingredients. While some appreciate the friendly service, the persistent issues with orders suggest that operational improvements are necessary.
Restaurant website: Website
Phone number: (878) 242-1921
Address: 2621 W State St, New Castle, PA 16101, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Visited this Taco Bell for the first time last weekend, and I was less than impressed. Despite being busy, the staff seemed to be working at a snail's pace. My taco was cold as if it had been sitting out for a while. I think they have serious staffing issues to resolve. While I appreciate the Taco Bell franchise for its quick meals, they fell short this time around, which left me questioning if I’ll come back soon. " (*Curated Review*)
" I was genuinely excited about this newly opened Taco Bell, expecting fresh and delicious Mexican-inspired fast food. Unfortunately, my hopes were dashed as I found the food to be subpar. The quesadilla was dry, and the tacos lacked the freshest ingredients. The employees seemed overwhelmed and disorganized, which might explain the poor food quality. I appreciate fast food for its convenience, but I can't justify returning anytime soon given this experience. I know Taco Bell can do better; this location just needs to get its act together. " (*Curated Review*)
" I often crave Taco Bell, but this location left me regretting it. My last order was filled with errors: missing items and incorrectly made dishes. The beans in my burrito were cold, and I paid for extra toppings that I never received. While I don’t mind the occasional mistake, this was not just a one-time incident—it seems to be a recurring problem here. I'm more likely to go out of my way to visit a different location in the future rather than endure another disappointing meal. " (*Curated Review*)
" If you're in a hurry, I wouldn't suggest Taco Bell based on my recent visit. The service was slow, and the wait was excessive. The tacos weren't bad, but they're becoming less generous with portions. With so many fast-food options around, I'll likely explore them before trying this Taco Bell again. " (*Curated Review*)
" I really wanted to have a pleasant experience at this Taco Bell, but it was pretty disappointing. The food was average at best, and I was served it cold. The staff tried to be pleasant, but the wait time felt excessive for a place associated with 'fast' food. I wouldn't recommend visiting unless they can improve their service dramatically. " (*Curated Review*)
Archived Reviews (52)
" I had a very disappointing visit to this Taco Bell last month. After ordering a simple combination meal, I ended up with a soggy taco and a side of cold nachos. The employees were nice enough, but it didn't make up for the long wait and deficient food quality. They clearly need more training on how to prepare and present consistent meals. Fast food should be quick, but it should also meet a basic standard of taste. I'm hesitant to return. " (*Curated Review*)
" I stumbled upon this Taco Bell during a late-night craving, and while the food tasted good, the place had the cleanliness of a dive. The staff were busy, but a couple of them were genuinely trying to please customers. I appreciated the effort, but it feels like they need a better manager to keep everything in check. My order was delayed, but they comped me a drink, which was a nice touch. Overall, I think it has potential if leadership improves. " (*Curated Review*)
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