El Pollo Loco
Mexican Restaurant
$
4.3
(492)
El Pollo Loco stands out for its authentic Mexican grilled chicken experience, garnering positive responses from customers regarding the quality and flavor of the food. Although there are occasional service issues, the restaurant generally provides a welcoming atmosphere, making it a favored choice for many diners.
Restaurant website: Website
Phone number: (626) 445-5456
Address: 1 W Duarte Rd, Arcadia, CA 91007, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I ordered online for curbside pickup, and though the chicken was good, my sides were short. The staff quickly made it right when I called, which I appreciated. However, I noticed that the portion sizes seem to be slipping. Still a reliable option when craving Mexican, but I hope they can maintain their quality and quantity! " (*Curated Review*)
" I visited El Pollo Loco last weekend and was amazed by the burst of flavors. The citrus marinated chicken was grilled to perfection, and I savored every bite. The staff was friendly and attentive, ensuring my experience was top-notch. I highly recommend trying their chicken tostada salad; it's fresh and fulfilling. Overall, it was a wonderful dining experience, and I can't wait to return! " (*Curated Review*)
" I ordered the chicken burrito and was very dissatisfied. The chicken tasted old and dry, as if it had been sitting out for too long. Adding to my frustration, the service was slow and disorganized. I notified the staff, but they didn't seem to care much. I usually love this place, but this visit was disappointing. " (*Curated Review*)
" What a fantastic experience! I ordered a family meal for a gathering, and everyone loved the chicken! It was juicy, well-seasoned, and really hit the spot. The staff was extremely helpful and even gave us suggestions for sides that pair well. Everything was delivered quickly, and best of all, it was very affordable for what we got. I’ll definitely be back for more family feasts in the future! " (*Curated Review*)
" I recently tried their new flavors, and I'm happy to report that they did not disappoint! The chicken was tender, and the grilling added a fantastic smokiness. Although the portion sizes could be a bit bigger, they are perfect for a light lunch. The employees were also pleasant and helpful! " (*Curated Review*)
Archived Reviews (395)
" I visited on a busy Saturday, and even with a crowd, the service was excellent. My chicken combo was hot and fresh, though my friend’s order took longer than expected. The flavor of the chicken was outstanding, which kept us going. I'd recommend this place for their delicious, authentic Mexican cuisine! " (*Curated Review*)
" We loved dining here! The vibrant, energetic atmosphere reflected the flavors of the food. I've been to many Mexican restaurants, and this is on par with some of the best. The service was friendly, and our meal was delightful. Can't wait to return with friends for a fun dinner out! " (*Curated Review*)
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