El Pollo Loco
Mexican Restaurant
$
4.3
(492)
El Pollo Loco stands out for its authentic Mexican grilled chicken experience, garnering positive responses from customers regarding the quality and flavor of the food. Although there are occasional service issues, the restaurant generally provides a welcoming atmosphere, making it a favored choice for many diners.
Restaurant website: Website
Phone number: (626) 445-5456
Address: 1 W Duarte Rd, Arcadia, CA 91007, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This fast-food joint brings the heat! Their chicken has a delightful citrus flavor, making it a standout option. The convenience is unbeatable, and you can count on quick service most of the time. Perfect for those on the go who want tasty food without the long wait. " (*Curated Review*)
" I came by for a quick lunch and was impressed by how clean the place was. The food was as expected—tasty grilled chicken, modestly sized portions. However, I felt the service could have been more polite. The cashier seemed hurried and didn't engage much. Still, I enjoyed my meal and appreciate the authenticity of the flavors. " (*Curated Review*)
" This El Pollo Loco is always busy, but that's because they serve great food! The tacos were tasty, and I liked the variety of condiments available. A bit of a wait during busy hours, but worth every minute for the delicious grilled chicken. " (*Curated Review*)
" Not the best experience. I had a misunderstanding with my order, and the staff wasn't very helpful. They seemed overwhelmed, and my burritos were cold when I got them. I love El Pollo Loco, but I'd suggest going during less busy hours to avoid this kind of service. " (*Curated Review*)
" The drive-thru experience was better than the dine-in. My order was incorrect when I went in to pick it up, but the staff was nice about it and made it right quickly. The food was good, though I didn’t feel it was authentic enough for my taste. I prefer them to step it up on the flavors. " (*Curated Review*)
Archived Reviews (395)
" I visited on a busy Saturday, and even with a crowd, the service was excellent. My chicken combo was hot and fresh, though my friend’s order took longer than expected. The flavor of the chicken was outstanding, which kept us going. I'd recommend this place for their delicious, authentic Mexican cuisine! " (*Curated Review*)
" We loved dining here! The vibrant, energetic atmosphere reflected the flavors of the food. I've been to many Mexican restaurants, and this is on par with some of the best. The service was friendly, and our meal was delightful. Can't wait to return with friends for a fun dinner out! " (*Curated Review*)
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