Hibachi Express
Japanese Restaurant
$
4.1
(390)
Hibachi Express has received mixed reviews from customers, with notable concerns regarding service and authenticity. While some patrons enjoy the freshness and portion sizes, many express disappointment with the flavor and overall quality of the food. The restaurant's fast-casual setting can be busy, leading to inconsistent experiences.
Phone number: (336) 275-2868
Address: 1011 Alamance Church Rd, Greensboro, NC 27406, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Over the years, I’ve had my fair share of hits and misses at Hibachi Express. I will say that the weekly specials are usually a great deal, and the portions are generous. My last dish, the chicken hibachi, was pretty tasty, but don't expect delicate flavors or visually appealing plating here. It could use some fine-tuning in presentation, but I can overlook that given the value for money. It might not be the most authentic, but it gets the job done for a quick meal. " (*Curated Review*)
" After hearing great things, I was a bit disappointed in my visit. My order took longer than expected, and when it arrived, it didn’t seem very authentic. My chicken was overcooked, and the rice was too bland for my taste. I want to give it another shot soon, as I saw others enjoying their meals quite a bit. Maybe it was just an off day for them. The staff was friendly enough, but the service does need a little boost in efficiency. " (*Curated Review*)
" Hibachi Express used to be my go-to for quick takeout, but recently things seem to have changed. The last few meals left us feeling unimpressed. I ordered hibachi steak, and while the portion size was generous, the flavor was very basic, lacking the rich taste you expect from good hibachi. The rice was underwhelming as well. I appreciate that they have a fast service model, but I think they need to reassess their flavor profiles. I hope for their sake they can improve because I miss the old Hibachi Express. " (*Curated Review*)
" I visited for lunch and ordered the hibachi shrimp. The service was prompt, but the food was pretty bland; I had to add my own soy sauce to bring it to life. I think the portions are really good, making it a good value for the price. The dining area is small and cozy, but it felt a bit cramped when busy. All in all, it’s decent if you don’t know what you want and need a fast meal. " (*Curated Review*)
" I love this place for its value! They serve generous portions that fill you up without breaking the bank. However, I noticed that the rice can be greasy at times, and some flavors are inconsistent with what I expect from a good hibachi. The staff appears overwhelmed during busy hours, leading to some lost orders. Still, I regularly return; it’s a convenient option with great portion sizes! " (*Curated Review*)
Archived Reviews (314)
" After hearing a lot of buzz about Hibachi Express, I decided to give it a shot! The first thing I can say is that the atmosphere is laid back—perfect for a quick bite. I ordered the hibachi shrimp combo, which tasted pretty fresh. However, I was puzzled why they didn't season the shrimp well—the taste just didn't pop! The pricing is reasonable, and the portions are quite satisfying, but I really wish they would elevate the flavors a notch. I might try it again to see if I just caught them on an off day. " (*Curated Review*)
" I've been to Hibachi Express a few times, and each visit has been a rollercoaster. Some dishes I ordered were delicious, especially the hibachi chicken; however, others felt lackluster. I was disappointed with the shrimp fried rice, which was tasteless and dry. On a positive note, the portions are generous, and the prices are fair. If they could just focus on making their meals more flavorful, this could be a top spot. The service, at times, leaves much to be desired; staff seemed overwhelmed and weren't as attentive. I'm torn on whether to return or explore other places. " (*Curated Review*)
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