Hibachi Express
Japanese Restaurant
$
4.1
(390)
Hibachi Express has received mixed reviews from customers, with notable concerns regarding service and authenticity. While some patrons enjoy the freshness and portion sizes, many express disappointment with the flavor and overall quality of the food. The restaurant's fast-casual setting can be busy, leading to inconsistent experiences.
Phone number: (336) 275-2868
Address: 1011 Alamance Church Rd, Greensboro, NC 27406, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Wow! I really wanted to love this place. The atmosphere is casual and welcoming, perfect for a quick meal. My hibachi steak was good, but honestly, it didn't taste authentic at all. The rice was more like plain steamed rice rather than fried rice, and that was a bummer. The staff was friendly but a bit chaotic, and there was a bit of a wait. Given the mixed experiences I've had, I'm unsure if I'd recommend this place to a friend. " (*Curated Review*)
" I’ve visited Hibachi Express on multiple occasions and found a range in quality. The first time, the food was fantastic! The next, rather bland. The shrimp fried rice wasn't very fried at all, but the portion sizes are pretty large. Overall, a decent place if you want a filling meal but lack consistency. The service is usually decent, but it also depends on when you go. A mixed bag of experiences. " (*Curated Review*)
" I had high hopes for Hibachi Express after asking around and reading some reviews, but my excitement was short-lived. The service was subpar, and while my meal's appearance was decent, the food lacked the authenticity I wanted. I will not be returning anytime soon because the price does not justify the quality of food I received. " (*Curated Review*)
" Over the years, I’ve had my fair share of hits and misses at Hibachi Express. I will say that the weekly specials are usually a great deal, and the portions are generous. My last dish, the chicken hibachi, was pretty tasty, but don't expect delicate flavors or visually appealing plating here. It could use some fine-tuning in presentation, but I can overlook that given the value for money. It might not be the most authentic, but it gets the job done for a quick meal. " (*Curated Review*)
" After hearing great things, I was a bit disappointed in my visit. My order took longer than expected, and when it arrived, it didn’t seem very authentic. My chicken was overcooked, and the rice was too bland for my taste. I want to give it another shot soon, as I saw others enjoying their meals quite a bit. Maybe it was just an off day for them. The staff was friendly enough, but the service does need a little boost in efficiency. " (*Curated Review*)
Archived Reviews (314)
" After hearing a lot of buzz about Hibachi Express, I decided to give it a shot! The first thing I can say is that the atmosphere is laid back—perfect for a quick bite. I ordered the hibachi shrimp combo, which tasted pretty fresh. However, I was puzzled why they didn't season the shrimp well—the taste just didn't pop! The pricing is reasonable, and the portions are quite satisfying, but I really wish they would elevate the flavors a notch. I might try it again to see if I just caught them on an off day. " (*Curated Review*)
" I've been to Hibachi Express a few times, and each visit has been a rollercoaster. Some dishes I ordered were delicious, especially the hibachi chicken; however, others felt lackluster. I was disappointed with the shrimp fried rice, which was tasteless and dry. On a positive note, the portions are generous, and the prices are fair. If they could just focus on making their meals more flavorful, this could be a top spot. The service, at times, leaves much to be desired; staff seemed overwhelmed and weren't as attentive. I'm torn on whether to return or explore other places. " (*Curated Review*)
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