El Pollo Loco

Mexican Restaurant $ 4.0 (1158)


El Pollo Loco is characterized by its flavorful chicken and vibrant salsa, showcasing an appealing level of authenticity in Mexican cuisine. Many patrons enjoy their succulent, grilled chicken which is often marinated with citrus and spices, contributing to its authentic taste. While service and portion sizes can vary, the overall experience generally reflects a welcoming environment and satisfaction with the food quality.

Overall:

4.4

(938 reviews)

Authenticity:

4.2

Atmosphere:

4.1

Service:

3.9


Restaurant website: Website

Phone number: (602) 955-0791

Address: 4102 E Thomas Rd, Phoenix, AZ 85018, USA

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I had a less than pleasant experience when I visited recently. While my meal came quickly, the chicken was dry and lacked flavor. To make things worse, the staff appeared distracted and unfriendly. I really hoped for a better meal given the good reviews. " (*Curated Review*)

" I came here last week craving a flavorful meal. The chicken bowl was absolutely delicious, overflowing with fresh ingredients. It was healthy yet hearty enough to fill me up. The staff were friendly and helped me choose the best option. A great experience overall! " (*Curated Review*)

" Every visit to El Pollo Loco has brought tasty meals. The chicken is incredibly juicy, and the variety of salsas complements the dishes well. I particularly enjoy their chicken bowls; they are filling and packed with flavor. This place has become a favorite for quick meals post-work and for family outings! " (*Curated Review*)

" I love coming here for quick meals. The grilled chicken is always flavorful, and the service is generally pleasant. The portions are fair as well, making it a good option for lunch or dinner on the go. Definitely a repeat customer! " (*Curated Review*)

" I recently visited El Pollo Loco and was absolutely blown away by the Juicy chicken! The flavor was authentic, and it reminded me of homemade meals back in Mexico. The service was friendly too, which made my experience even better. I highly recommend trying their double chicken tostada; it's filling and perfectly seasoned! " (*Curated Review*)

Archived Reviews (928)

" My experience at El Pollo Loco was pretty average. While the food was decent, I found the chicken a bit on the dry side during my last visit. The ambiance was casual, but it felt a bit loud. The staff were polite, so I might give it another shot, hoping for better quality next time. " (*Curated Review*)

" Decent food but the staff could have been more helpful. My order was missing some sides, and they seemed busy chatting with each other. I hope they can improve on their service while maintaining the quality of their food. " (*Curated Review*)

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