El Pollo Loco
Mexican Restaurant
$
4.0
(1158)
El Pollo Loco is characterized by its flavorful chicken and vibrant salsa, showcasing an appealing level of authenticity in Mexican cuisine. Many patrons enjoy their succulent, grilled chicken which is often marinated with citrus and spices, contributing to its authentic taste. While service and portion sizes can vary, the overall experience generally reflects a welcoming environment and satisfaction with the food quality.
Restaurant website: Website
Phone number: (602) 955-0791
Address: 4102 E Thomas Rd, Phoenix, AZ 85018, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" During my recent visit, I appreciated the fresh food and speedy service. I ordered a street taco and was delighted by the flavor. The staff was attentive, ensuring I had everything I needed. The only downside was the cleanliness of the restroom, which could use improvement. Overall, a good experience! " (*Curated Review*)
" I don't recommend this place. I've had three bad experiences in a row with burnt chicken and poor service. The last time, I had to wait for ages before someone acknowledged me. I believe I won't be visiting again! Disappointing overall. " (*Curated Review*)
" Today was my first visit and it did not disappoint! The chicken was succulent, and the guacamole was fresh and creamy. The staff were welcoming, and the restaurant ambiance was pleasant. I'm definitely coming back to try more! " (*Curated Review*)
" I had a disappointing visit last week. The chicken was overcooked and quite dry, making it hard to enjoy. The service was slow, and I had to wait longer than expected to receive my order. The atmosphere was okay, and I did appreciate the cleanliness of the restaurant. However, I am hesitant to return after this experience. " (*Curated Review*)
" Great service and even better food! I always get the grilled chicken with sides, and I leave satisfied more times than not. The fresh salsa has a great kick, and the prices are reasonable for what you get. " (*Curated Review*)
Archived Reviews (928)
" My experience at El Pollo Loco was pretty average. While the food was decent, I found the chicken a bit on the dry side during my last visit. The ambiance was casual, but it felt a bit loud. The staff were polite, so I might give it another shot, hoping for better quality next time. " (*Curated Review*)
" Decent food but the staff could have been more helpful. My order was missing some sides, and they seemed busy chatting with each other. I hope they can improve on their service while maintaining the quality of their food. " (*Curated Review*)
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