Chipotle Mexican Grill
Mexican Restaurant
$
3.1
(410)
Chipotle Mexican Grill has received significant criticism regarding food consistency and service quality. The authenticity of the dishes comes into question due to frequent dissatisfaction with portion sizes and ingredient availability. Many customers have reported experiencing disappointing service, dirty environments, and lackluster food preparation.
Restaurant website: Website
Phone number: (509) 418-5072
Address: 209 N Sullivan Rd, Spokane Valley, WA 99037, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" What a letdown! I went in hoping for a nice burrito, but the rice was undercooked and hard. I asked for extra chicken, but I swear I got less than normal. To top it off, the staff were chatting amongst themselves instead of helping customers. It felt like I was an unwelcome interruption to their day. I won't be going back to this location. " (*Curated Review*)
" I think this Chipotle used to be better! The food was as expected in flavor but there’s something off about the ingredients lately. The chicken tasted saltier than usual, and they were out of brown rice. I appreciate the friendly service, but I’m really craving consistency. Hoping they can improve soon. " (*Curated Review*)
" The ambiance was nice, although the service was scattered. It felt like the staff were overwhelmed. My order took a while and when I finally got it, they missed out the salsa I wanted. Other than that, the food quality was decent, and I appreciate the amount of options available. I might visit again. " (*Curated Review*)
" Bland food and below par service at this Chipotle. I've had better experiences at other locations. I wish they would step up their game! My order was incomplete with one item not included, which made me frustrated. I have to say that I won't be returning here after this experience. " (*Curated Review*)
" Not what I expected from Chipotle. The restaurant was messy, and they were out of half of the ingredients. The staff were unfocused on their tasks. The burrito I ordered wasn’t bad, but it didn’t wow me either. I might give this place another try if they can sort out their staffing problems. " (*Curated Review*)
Archived Reviews (330)
" Disappointing. The crew seemed careless, and the food was below Chipotle standards. The rice wasn’t seasoned, and the chicken was tough. I didn’t enjoy my meal at all. I expected better quality and service. If I could give zero stars, I would. " (*Curated Review*)
" Honestly, the service was fine, and the staff tried, but the lack of ingredients took away from the experience. I ordered a bowl, but they were out of guacamole and several salsas. I left feeling unsatisfied. If you can't offer the full menu, then maybe you shouldn't be open. I might try another Chipotle in the future. " (*Curated Review*)
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