Chipotle Mexican Grill

Mexican Restaurant $ 3.1 (410)


Chipotle Mexican Grill has received significant criticism regarding food consistency and service quality. The authenticity of the dishes comes into question due to frequent dissatisfaction with portion sizes and ingredient availability. Many customers have reported experiencing disappointing service, dirty environments, and lackluster food preparation.

Overall:

1.9

(340 reviews)

Authenticity:

3.0

Atmosphere:

2.0

Service:

1.9


Restaurant website: Website

Phone number: (509) 418-5072

Address: 209 N Sullivan Rd, Spokane Valley, WA 99037, USA

Opening hours

Monday: 10:45 AM – 11:00 PM
Tuesday: 10:45 AM – 11:00 PM
Wednesday: 10:45 AM – 11:00 PM
Thursday: 10:45 AM – 11:00 PM
Friday: 10:45 AM – 11:00 PM
Saturday: 10:45 AM – 11:00 PM
Sunday: 10:45 AM – 11:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner
  • Vegetarian Options Available

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" What a mess! I went in for a quick lunch and ended up waiting over half an hour. The food was not fresh and had a weird aftertaste. The staff didn’t seem energized either; they were slow and seemed to forget my order. I won’t be back anytime soon! " (*Curated Review*)

" This place was a mess. The food was cold, I had to wait for way too long while the staff were chatting. I ordered a bowl with extra everything, and it was practically empty. I should have known when I walked in and saw the chaotic environment that my meal wouldn’t be any better. Really disappointing! " (*Curated Review*)

" I went here for a simple burrito, and it ended up being a nightmare. The ingredients were all old and the tortilla fell apart before I could even finish it. I tried to raise this with the staff, but the manager didn’t even care. Came out feeling more frustrated than satisfied. This experience was NOT worth the money. " (*Curated Review*)

" Very slow and messy experience. The tables were dirty, and I had to wait for a long time to get my order. When I finally got my food, there was hair in it, which was incredibly off-putting. The staff seemed busy talking to each other instead of cleaning or prepping food. This location needs serious management attention. " (*Curated Review*)

" Chipotle is usually a go-to for me, but this visit has really soured my taste for it. The service was rushed and chaotic. My burrito was stuffed with so much rice that the actual fillings were sparse. I hate feeling like I’m an inconvenience when I'm at a restaurant. I’ve taken my business elsewhere. " (*Curated Review*)

Archived Reviews (330)

" Disappointing. The crew seemed careless, and the food was below Chipotle standards. The rice wasn’t seasoned, and the chicken was tough. I didn’t enjoy my meal at all. I expected better quality and service. If I could give zero stars, I would. " (*Curated Review*)

" Honestly, the service was fine, and the staff tried, but the lack of ingredients took away from the experience. I ordered a bowl, but they were out of guacamole and several salsas. I left feeling unsatisfied. If you can't offer the full menu, then maybe you shouldn't be open. I might try another Chipotle in the future. " (*Curated Review*)

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