El Pollo Loco

Mexican Restaurant $ 3.7 (712)


El Pollo Loco is known for its flavorful grilled chicken and a decent selection of Mexican-inspired dishes. Many customers appreciate the quality of the food, which often evokes a sense of authenticity, especially for fast food. However, there are concerns regarding service consistency and the overall cleanliness of the restaurant, which could detract from the dining experience.

Overall:

4.4

(581 reviews)

Authenticity:

4.3

Atmosphere:

4.0

Service:

3.8


Restaurant website: Website

Phone number: (714) 530-9715

Address: 12909 Harbor Blvd, Garden Grove, CA 92840, USA

Opening hours

Monday: 10:00 AM – 11:00 PM
Tuesday: 10:00 AM – 11:00 PM
Wednesday: 10:00 AM – 11:00 PM
Thursday: 10:00 AM – 11:00 PM
Friday: 10:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 11:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Wow, I was genuinely surprised by how good the food at El Pollo Loco was! The flavors were incredible, and you could tell everything was made fresh. I particularly enjoyed the chicken avocado burrito - it was stuffed to the brim with fresh ingredients and had just the right balance of flavors. The restaurant was clean, staff was friendly, and the whole experience left me wanting more. I will be back soon! " (*Curated Review*)

" Delicious! I stopped by during my lunch break and managed to place an order without delays. The staff were professional and the food was great. The chicken was grilled to perfection and their salsas had the right kick to enhance the overall flavor of the meal. I had the chicken bowl and it was generous in portions, which is a big plus for me when I come here. This location has consistently delivered good food and service. " (*Curated Review*)

" After visiting this location several times, I can say that the service is hit or miss. My last experience was particularly frustrating as part of my order was wrong. I ordered two chicken bowls with extra toppings but got one missing and definitely not as expected. The staff was apologetic, though, which I appreciated. The chicken was flavorful, but I've seen inconsistency with how fresh the ingredients can be. I hope they work on their order accuracy in the future! " (*Curated Review*)

" Recently, I tried El Pollo Loco with my family, and we had a delightful experience! The restaurant was bustling, which felt promising right from the start. We ordered the Chicken Festive Family Meal and it was both filling and enjoyable. The chicken was well-seasoned and had the right amount of juiciness. Though the atmosphere could use a bit more charm, the staff was incredibly friendly and accommodating. I would definitely recommend this place to anyone looking for quick yet tasty Mexican food! " (*Curated Review*)

" I recently went to El Pollo Loco for a quick bite. I ordered their salad bowl and it was surprisingly good! The greens were fresh and the grilled chicken was tender. The dining area was reasonably neat, and I could tell a lot of care was taken in preparing the food. While the service had a minor hiccup regarding my drink order, the staff did their best to make up for it. I definitely recommend stopping by this location. " (*Curated Review*)

Archived Reviews (571)

" Don't let the fast food label fool you; the flavors are worthy of a sit-down restaurant! I love their chicken bowl - it’s packed with fresh ingredients. The only downside is the occasional wait time, which can be longer during peak hours. The staff is usually friendly; just be prepared for it to be busy. Overall, a delightful experience. " (*Curated Review*)

" Over the past few months, I've visited El Pollo Loco multiple times and generally have had a mixed experience. The chicken is great, but there was one instance where the restaurant looked unsanitary and my order took much longer than expected. Still, I can't deny the delicious taste when the food is right. Just be prepared for some inconsistencies! " (*Curated Review*)

More reviews not shown...

Have been to El Pollo Loco? Share your experience with other people!

Please enter at least 15 characters.
no selection

Top rated nearby

Picante Martin's Mexican Restaurant (We're a Ghost Kitchen - Inside of "Smart Kitchens")
Mexican Restaurant $

Overall:

5.0

(176 reviews)

Authenticity:

5.0

Atmosphere:

4.8

Service:

4.9

Address: 17951 Sky Park Cir unit F, Irvine, CA 92614, USA

Anaheim White House
Italian Restaurant $$$

Overall:

5.0

(1504 reviews)

Authenticity:

4.8

Atmosphere:

5.0

Service:

5.0

Address: 887 S Anaheim Blvd, Anaheim, CA 92805, USA

Shin-Sen-Gumi Hakata Ramen - Fountain Valley
Ramen Restaurant $

Overall:

4.9

(985 reviews)

Authenticity:

4.8

Atmosphere:

4.7

Service:

4.8

Address: 18315 Brookhurst St #1, Fountain Valley, CA 92708, USA

Vegan Stops
Vegan Restaurant $

Overall:

5.0

(268 reviews)

Authenticity:

5.0

Atmosphere:

4.7

Service:

5.0

Address: 12563 Harbor Blvd, Garden Grove, CA 92840, USA

Tasa2Go
Restaurant $$

Overall:

4.9

(616 reviews)

Authenticity:

5.0

Atmosphere:

4.5

Service:

4.8

Address: 907 W Orangethorpe Ave unit 100, Fullerton, CA 92832, USA

Maggiano's Little Italy
Italian Restaurant $$

Overall:

4.5

(3320 reviews)

Authenticity:

4.3

Atmosphere:

4.5

Service:

4.3

Address: 3333 Bristol St, Costa Mesa, CA 92626, USA

Los Sanchez Restaurant
Mexican Restaurant $

Overall:

4.9

(3813 reviews)

Authenticity:

4.8

Atmosphere:

4.6

Service:

4.7

Address: 11906 Garden Grove Blvd, Garden Grove, CA 92843, USA

Sals tacos a la mexicana
Mexican Restaurant $

Overall:

4.9

(344 reviews)

Authenticity:

5.0

Atmosphere:

4.9

Service:

4.9

Address: 2431 N Tustin Ave, Santa Ana, CA 92705, USA

Cortina's Italian Market & Pizzeria
Grocery Store $

Overall:

4.6

(2628 reviews)

Authenticity:

4.5

Atmosphere:

4.3

Service:

4.1

Address: 2175 W Orange Ave, Anaheim, CA 92804, USA

Taqueria Los Gueros #1
Mexican Restaurant $

Overall:

4.5

(2088 reviews)

Authenticity:

4.8

Atmosphere:

4.1

Service:

4.2

Address: 628 W La Palma Ave, Anaheim, CA 92801, USA