Chipotle Mexican Grill
Mexican Restaurant
$
3.9
(396)
Chipotle Mexican Grill has been receiving mixed reviews recently, with some customers expressing disappointment over the portion sizes and inconsistencies in the service. Many emphasized that the quality of food does not consistently reflect its authenticity and freshness. There are frequent criticisms related to the cleanliness of the restaurant and the presentation of the meals, leading some to question their overall dining experience.
Restaurant website: Website
Phone number: (440) 536-9235
Address: 2911 N Ridge Rd E, Ashtabula, OH 44004, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Wow, I had high hopes for Chipotle, but my meal was quite unfortunate. I ordered steak and received shrimp instead, and when I complained, the staff seemed indifferent. The food was warm but not fresh, it felt like it had been pre-made and sitting for ages. Also, my burrito was leaking everywhere due to poor wrapping. This was not what I expected and I won’t likely return unless changes are made. " (*Curated Review*)
" Chipotle used to be my go-to place, but after my last few visits, I've lost my momentum. The food was rather bland this time, and I ordered some fajitas which felt like they had been sitting out too long. They got my order mixed up as well, and the line was far too long. The atmosphere felt chaotic; I'm not sure if the staff was having a bad day or what. I hope they can fix these issues soon. " (*Curated Review*)
" I had high hopes for my visit to Chipotle, driven by positive word-of-mouth, but I left feeling underwhelmed. My order was incorrect – I asked for black beans and got pinto instead. The staff seemed overwhelmed, and the place could have used a good cleaning as well. Portion sizes were also lacking. It should not take a long wait for fast casual dining. I would say I won't rush back anytime soon. " (*Curated Review*)
" I went to Chipotle this past weekend, and though the food was decent, the cleanliness left quite a bit to be desired. It was busy, which is understandable, but that shouldn’t mean the tables should remain dirty. My burrito was okay, though not as flavorful as I hoped. Service was average, but I think they could also focus on being a little friendlier. I might come back, but I'm not in a rush. " (*Curated Review*)
" Just had the worst experience ever at Chipotle! The food was dry, and the chicken tasted off. I mentioned this to the manager, but their response was dismissive. The atmosphere was noisy and cluttered, making it even more uncomfortable. I will never come back to this location again. It's sad because I used to enjoy eating here so much. " (*Curated Review*)
Archived Reviews (318)
" I had to visit Chipotle a few days ago, and it was rather underwhelming. My burrito was soggy and kind of bland. The service was average at best, and the staff did not seem very interested in providing a good experience. The atmosphere of the restaurant wasn’t appealing; it felt neglected. It’s sad because I used to enjoy my meals here, but I might look for other options next time. " (*Curated Review*)
" I went to Chipotle for a simple take-out meal and quickly regretted my choice. My special order of chicken tacos was completely messed up. I got steak instead, and when I tried to explain the mistake, the staff seemed disinterested. When I got home, I opened the bag and saw they barely included any toppings. I expected better quality and service. I won’t be returning anytime soon because of this frustrating visit! " (*Curated Review*)
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