Kew Gardens
Chinese Restaurant
$
3.7
(353)
Kew Gardens has received a mix of reviews, primarily focusing on the freshness and authenticity of their food. Customers have expressed concerns over the quality of the buffet, noting that many dishes are often cold and appear stale, which has led to disappointment. Overall, the restaurant does not reflect high authenticity in its offerings, with many reviews highlighting a lack of genuine flavors typically expected from traditional Chinese cuisine.
Phone number: (618) 988-1718
Address: 1520 S Park Ave, Herrin, IL 62948, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My recent visit to Kew Gardens left me underwhelmed. While the outside may not attract attention, the inside was somewhat inviting. However, the food, which included a mishmash of cold and soggy dishes, unfortunately, did not live up to its potential. The crab Rangoon tasted more like fill than crab, and their lo mein was flavorless. I wouldn’t recommend this place to anyone looking for an authentic experience. Instead, I suggest seeking out other local spots for more authentic Chinese cuisine. " (*Curated Review*)
" Kew Gardens is one of my favorite places in Herrin for a casual dinner. They have a buffet with a pretty good selection. I particularly enjoy their sesame chicken and egg rolls. The atmosphere could use more lighting, as it tends to feel dark at times. While not every trip has been perfect, I appreciate they maintain a consistent, friendly service. Prices are fair for the quantity of food offered. A bit of a hidden gem if you ask me! " (*Curated Review*)
" I visited Kew Gardens after hearing mixed reviews, and I have to say I was quite let down. The atmosphere was dim and uninviting. The food on display looked like it had been sitting for a while; I didn't dare try most of it. I had my heart set on some crab Rangoon but found it soggy and unappealing. The service staff, while friendly, couldn't make up for the disappointing meal. I'm not sure I'll come back anytime soon. " (*Curated Review*)
" I visit Kew Gardens regularly during lunch breaks. I can always count on a quick, filling meal for a decent price. I especially enjoy their fried dumplings and mu shu pork. However, I agree that some dishes can end up being lukewarm, especially if you go during the lunch rush. I usually opt for takeout which has consistently better temperatures. Love the staff; they know me now! " (*Curated Review*)
" Had a good experience here overall. My family enjoyed the buffet, but I do think it could be kept warmer. We had a nice variety of dishes and were able to find something everyone loved. The staff were attentive and made us feel welcome, which is always a plus. On the downside, the setup felt a bit cramped, and we had to keep adjusting our chairs. Yet, that was the only significant downside to our visit. " (*Curated Review*)
Archived Reviews (284)
" Kew Gardens was a nice treat for my family! We had a great time at the buffet. The egg rolls were delicious and fresh. The sweet and sour chicken was another highlight; it balanced well between sweet and tangy. I thought the price for our food was reasonable too. The only downside was that the general atmosphere felt a bit dim. We will definitely be coming back for more in the future. " (*Curated Review*)
" Very happy with my visit! The staff are so kind, and the buffet offers a nice selection. Their chicken dishes are always delicious, and I liked their vegetable stir-fry as well. Parking was easy, and even though the restaurant isn't fancy, it’s welcoming enough. I’ll definitely come back! " (*Curated Review*)
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