Taco Bell
Fast Food Restaurant
$
3.7
(1412)
The restaurant appears to struggle with maintaining quality in both food and service. Authenticity is lacking, and customers have reported frequent issues with incorrect orders and cold food, leading to a generally poor experience overall.
Open until 3:00 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (585) 581-9299
Address: 3900 Dewey Ave, Rochester, NY 14616, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My visit to Taco Bell could be described as chaotic. I expected quick service but ended up waiting in line for what felt like forever. When I finally got my food, it was less than satisfactory; the nachos were stale, and the portions were very small. The staff didn’t seem attentive at all. On top of it all, they got my order wrong, and I left extremely disappointed. I wouldn’t recommend this location to anyone. You'd be better off at home with your own cooking. " (*Curated Review*)
" After driving past this Taco Bell for months, I tried it out. The service was alright, but the food tasted stale and bland. I had ordered something quick, but I think I would’ve rather made a sandwich at home. Seriously, this was disappointing and didn’t hit the spot as I hoped. I doubt I’d give it another chance. " (*Curated Review*)
" I've had my fair share of poor experiences at Taco Bell, but this location has taken the cake. The food was incredibly substandard, and the team appeared unmotivated. I waited far longer than I should have, and the meal left much to be desired. I’m disappointed and won’t be back. Taco Bell should hold every location to a higher standard. " (*Curated Review*)
" This Taco Bell is unfortunately not living up to the franchise standards. I ordered a beefy burrito and received something completely different. Its sad to see such a well-known brand fail at delivering basic customer expectations. I really hope they can turn things around, but I won’t be risking my money again anytime soon. " (*Curated Review*)
" The experience was quite poor. The food was cold, and the service was just as bad. I went expecting to enjoy something comforting, but instead, I got something that was barely edible. I wanted to give this location a fair shot, but they have let me down time and time again. It seems like they just don’t care about the customer experience. " (*Curated Review*)
Archived Reviews (1131)
" Nothing about my recent visit stood out positively. I ordered a classic Crunchwrap, which was completely unwrapped by the time I got it—just a mess. It took a long time to get a hold of someone for assistance, and even longer for my order to come out. It was busy, but that’s no excuse for the lack of food quality and subpar service. I spent too much money for such a disappointing meal. " (*Curated Review*)
" My experience at this Taco Bell has been better compared to past visits. Although the quality of food remains poor, I experienced slightly better service this time. The wait was long, and the food was still not warm, but at least the employee was polite. It’s disappointing that they still can’t get the food right, but if anything, it was an improvement. " (*Curated Review*)
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