Brook House

Italian Restaurant $$ 4.6 (1987)

Brook House is renowned for its authentic Italian cuisine and friendly service. Diners appreciate the quality of dishes like chicken French and gnocchi, while the warm atmosphere enhances the dining experience. However, some customers have noted inconsistencies in service and food quality in recent visits.

Overall:

4.6

(1601 reviews)

Authenticity:

4.3

Atmosphere:

4.5

Service:

4.4

Restaurant website: Website

Phone number: (585) 723-9988

Address: 920 Elmridge Center Dr, Rochester, NY 14626, USA

Opening hours

Monday: 4:00 – 9:00 PM
Tuesday: 4:00 – 9:00 PM
Wednesday: 4:00 – 9:00 PM
Thursday: 4:00 – 9:00 PM
Friday: 4:00 – 9:00 PM
Saturday: 4:00 – 9:00 PM
Sunday: 3:00 – 8:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Curbside Pickup Available
  • Reservable

Offerings

  • Brunch
  • Lunch
  • Dinner
  • Beer
  • Wine
  • Cocktails
  • Dessert
  • Coffee

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I recently took my family to Brook House, and it was a delightful experience! The ambiance is warm, and the decor has a charming Italian vibe. Everyone enjoyed their meals, but I was particularly impressed with the chicken French—superb flavor! We had a small hiccup with our order being mixed up, but the staff handled it gracefully and quickly resolved the issue. Highly recommend for family gatherings! " (*Curated Review*)

1 year ago

" This was our first trip to Brook House, and it exceeded our expectations completely. The owner was so welcoming, and the servers were delightful! We opted for the classic spaghetti and meatballs, and wow, it was like a giant hug on a plate with generous portions that ensured we didn’t leave hungry. The garlic bread was also scrumptious! It's nice to see a place that values its customers and offers authentic Italian fare. Can't wait to return! " (*Curated Review*)

1 year ago

" I wouldn't recommend Brook House after my recent dining experience. While the service was friendly, it was incredibly slow, and the food was mediocre at best. I had the rigatoni asiago, which lacked flavor. It felt more like a tourist trap than a genuine Italian restaurant. I hope to see improvements in the food quality because the atmosphere was pleasant, and the staff seems well-intentioned. " (*Curated Review*)

9 months ago

" Our group had an incredible experience at Brook House. We went for a relative's birthday, and even though it was quite busy, our table was well taken care of. I thoroughly enjoyed the chicken French. The sauce was divine and paired perfectly with the pasta. I was impressed with the portion sizes too. Everyone in our party left happy with their meals! " (*Curated Review*)

9 months ago

" The Brook House has always been my favorite spot, but my last visit was lacking. The atmosphere remains cozy, but the food didn't meet my expectations. I usually rave about the gnocchi, but it felt a bit off this time. The service was friendly, as always, but our wait was longer than anticipated. I still love this place and hope for a better experience next time! " (*Curated Review*)

9 months ago

Archived Reviews (1591)

" Absolutely loved our dinner at Brook House! We had the calamari for an appetizer, which was crispy and seasoned perfectly. For the main course, I went with the seafood medley, which was fresh and flavorful—exactly what I was craving. The staff was attentive, ensuring our drinks were filled and our needs met. I'm already planning my next visit! " (*Curated Review*)

1 year ago

" Brook House has charm and character, and the food is good, but we experienced a long wait for our food. The server was amiable and tried her best, but the kitchen seemed overwhelmed. I got the lobster ravioli, and while it was tasty, it seemed more like a frozen dish than homemade. I’m hopeful they’ll regain their past glory since we enjoyed the atmosphere and the friendliness of the staff. " (*Curated Review*)

1 year ago
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