El Pollo Grill - Otay Ranch
Mexican Restaurant
$$
4.3
(282)
El Pollo Grill - Otay Ranch is widely recognized for its authentic Mexican cuisine, with customers consistently praising the fresh ingredients and flavorful dishes. While the restaurant delivers on food quality, there are some concerns regarding service consistency. Overall, it presents a vibrant atmosphere suitable for both quick meals and family gatherings.
Restaurant website: Website
Phone number: (619) 934-1300
Address: 2015 Birch Rd Ste 2003, Chula Vista, CA 91915, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I had high hopes for El Pollo Grill, but my last visit was disappointing. I ordered the breakfast burrito—good concept, but poorly executed with little flavor. The wait was average, but the lack of attentiveness from the staff let me down. I’ll try again; perhaps it was an off day. " (*Curated Review*)
" I’ve been to El Pollo Grill a few times, and they serve exceptional food every time. Their burritos are a bit on the pricier side but the quality! It's comforting to see the owner involved with the daily operations, which makes a difference in the service. Definitely a solid choice for a quick meal! " (*Curated Review*)
" I visited for the first time and was pleased with the experience. The nachos got a thumbs up from me! The flavors were vibrant, and they didn’t skimp on the toppings. I'd come back to try their burritos next. A little slow service wise, but the food made up for it! " (*Curated Review*)
" El Pollo Grill is fantastic! My friends mentioned it a few times, and I finally went ahead to try the carne asada fries. They were very delicious! I had a good time sitting there as the ambiance is lovely, although a bit crowded during lunch hours. But the staff was still friendly, and I can't wait to return for more. " (*Curated Review*)
" My family has been going here for years, and it’s hard to get tired of their food! From burritos to tacos, each meal leaves you satisfied. I do wish their services were a bit faster, but the quality of the meals is what keeps us coming back. Great place to enjoy a meal with loved ones! " (*Curated Review*)
Archived Reviews (227)
" I’ve been to El Pollo Grill a handful of times, and it never fails to deliver a satisfying meal! The enchiladas are always a favorite of mine. However, I've run into a few service hiccups throughout my visits. I still enjoy it immensely and appreciate their commitment to quality. " (*Curated Review*)
" I visited El Pollo Grill last week after hearing so many great things. The fish tacos I ordered were fresh and packed with flavor, a real treat! The atmosphere was casual yet vibrant, making it a great spot to unwind. However, I did experience a bit of a wait during peak hours, and it seemed like the staff were a little overwhelmed. Overall, I left happy and excited to come back for more! " (*Curated Review*)
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