El Pollo Grill - Otay Ranch
Mexican Restaurant
$$
4.3
(282)
El Pollo Grill - Otay Ranch is widely recognized for its authentic Mexican cuisine, with customers consistently praising the fresh ingredients and flavorful dishes. While the restaurant delivers on food quality, there are some concerns regarding service consistency. Overall, it presents a vibrant atmosphere suitable for both quick meals and family gatherings.
Restaurant website: Website
Phone number: (619) 934-1300
Address: 2015 Birch Rd Ste 2003, Chula Vista, CA 91915, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I can't rave enough about El Pollo Grill! It's become a staple for my family and me. The family meal deal is absolutely worth it, and the portions are generous enough for leftovers, which is always a bonus. I highly recommend the grilled chicken and the salsas they offer. Just a heads up, be ready to wait a bit during busy times, but the food is so worth it! Over and over, they impress me with their authenticity and flavors. " (*Curated Review*)
" It's our go-to spot when we want good, quick Mexican food! The burritos are filling and packed with flavor. We usually come here after a long day, and the casual vibe helps us unwind. The staff are usually right on point, although we did have a couple of mix-ups with our orders before. Overall, great place to enjoy a meal. " (*Curated Review*)
" I had a great time at El Pollo Grill! I felt welcomed from the moment I stepped in. The chicken meal was top-tier – juicy and flavorful. My only complaint is that the menu is so large, it took me a while to choose! Very enjoyable atmosphere for dining in. " (*Curated Review*)
" As a long-term customer, I keep coming back because of the authentic flavors and generous portions! Their salsa bar is the cherry on top! Just a heads up the service can vary. However, I've learned which days to come for quicker service. Overall still a favorite for my family! " (*Curated Review*)
" Every time I visit El Pollo Grill, I am impressed by the quality of the food! The carne asada burrito is my favorite; it's always packed with flavor and massive! The staff are generally friendly, although there have been a couple of times when I've had to wait a bit longer than expected for my order. Still, it's worth it for the authentic taste. I highly recommend this spot to anyone in the area looking for good Mexican food. " (*Curated Review*)
Archived Reviews (227)
" I’ve been to El Pollo Grill a handful of times, and it never fails to deliver a satisfying meal! The enchiladas are always a favorite of mine. However, I've run into a few service hiccups throughout my visits. I still enjoy it immensely and appreciate their commitment to quality. " (*Curated Review*)
" I visited El Pollo Grill last week after hearing so many great things. The fish tacos I ordered were fresh and packed with flavor, a real treat! The atmosphere was casual yet vibrant, making it a great spot to unwind. However, I did experience a bit of a wait during peak hours, and it seemed like the staff were a little overwhelmed. Overall, I left happy and excited to come back for more! " (*Curated Review*)
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