Great Wall
Chinese Restaurant
$
3.7
(162)
Great Wall offers a varied menu that many customers find to be authentic and flavorful. However, service inconsistencies and cash-only transactions have led to mixed experiences among diners. Overall, while some patrons rave about their meals, others have raised concerns about the declining quality of the food and service, especially under new management.
Phone number: (585) 392-2888
Address: 84 South Ave, Hilton, NY 14468, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Great Wall has some of the best hot and sour soup around! My family has been coming here for years, and we always order it. The consistency, the flavor, it's spot on every time. However, my recent visit did have some issues with the service; the staff seemed overwhelmed, leading to a delay with our food. Nevertheless, the soup was superb and definitely made the wait worthwhile! Worth the trip, just need to be patient during busy hours. " (*Curated Review*)
" I had high hopes for Great Wall based on recent reviews, but I left feeling disappointed. The chicken seemed to be of lower quality, and the fried rice didn't have much flavor at all. Also, there were quite a few wait times for my order. I understand places can have off days, but this was my second time feeling this way. I don't think I'll be returning for a while. " (*Curated Review*)
" I've been a regular at Great Wall for several years now, and for good reason! The sesame chicken is consistently delicious, and the staff always recognizes me which adds a nice touch to the experience. I love that the flavors remind me of traditional Chinese cooking—definitely a place you should try if you haven't! My only complaint is the cash-only policy, which can be inconvenient. Still, highly recommend! " (*Curated Review*)
" This place is overrated! My experience was far from good. The sesame chicken was dry, and the fried rice tasted bland. The staff weren’t very attentive either, and seemed to ignore me quite a bit. I wouldn’t recommend this place to anyone looking for a nice meal. " (*Curated Review*)
" My first visit to Great Wall was a mixed bag. I loved the fried dumplings, they were crispy and flavorful! However, my main dish, the shrimp lo mein, felt lacking in quantity and taste. The ambiance was nice, but the overall experience felt rushed and not very welcoming. Perhaps it was just a busy night? I would give them another try, but my expectations are a bit tempered now. " (*Curated Review*)
Archived Reviews (131)
" Very satified with our experience last night. The portions were huge, and the food taste was delightful! The staff was all smiles and caring. Can’t believe we hadn’t tried this place sooner. Definitely coming back! " (*Curated Review*)
" I cannot recommend this restaurant! The last two visits ended in me throwing out half my meal. This place used to be great, but recently the items seem frozen and reheated. I tried the chicken with vegetables, and it was all soggy! If only they served food of the same caliber as they did in the past! It's heart-breaking to see this once-great restaurant decline. They need to take better care of their ingredients. " (*Curated Review*)
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