Chipotle Mexican Grill
Mexican Restaurant
$
3.7
(956)
The restaurant is often critiqued for its inconsistent food quality and service. While some customers find the flavors lacking in authenticity, especially the proteins, others do enjoy their meals. The atmosphere is typically described as acceptable, but cleanliness is a recurring complaint.
Restaurant website: Website
Phone number: (513) 202-1420
Address: 589 Ring Rd, Harrison, OH 45030, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" It's disheartening to see a restaurant I used to love go downhill. During my most recent visit, they didn’t have any of the specialty salsas I enjoy, and the steak I ordered seemed dry. The line was long because they were understaffed, which often leads to an unsatisfactory experience, and it did this time. The restaurant itself was clean and organized, but the cleanliness doesn’t compensate for the disappointment with the food. I will likely skip this local Chipotle in the future. " (*Curated Review*)
" After hearing mixed reviews, I finally decided to grab a bite here. I tried the steak burrito, which was good—not outstanding but decent. However, the service was slower than I expected, and they were ridiculously out of several toppings, including pico de gallo and lettuce. The staff seemed a bit flustered during our busy evening visit, which contributed to a less-than-ideal experience. If they can get their stock issues sorted out, it might be worth revisiting. " (*Curated Review*)
" Had an average experience at Chipotle. The food was pretty standard, but unfortunately, they were out of the cilantro dressing and hot salsa, which are two of my favorites. I could see the staff were trying their best to manage the lunchtime crowd, but perhaps they could use a few more hands in the kitchen. The atmosphere was a bit better than average, but it didn’t make up for the missing ingredients in my bowl. I may give it another try. " (*Curated Review*)
" I decided to give this Chipotle another chance after a disappointing experience a few months ago. To my surprise, the service was quicker this time, and the staff were friendlier. I had a steak burrito that was flavorful, but I was still disappointed to see they were out of jalapeños and shredded cheese. It’s frustrating when ingredients run out since I can't get the full experience. If they can maintain their ingredient stocks better, I might revisit more often. " (*Curated Review*)
" My recent experience here was quite poor. I tried to order a salad but was informed that they were out of key salad ingredients like chicken and beans, which made it impossible to go through with my order. This was on a Friday night, so I was shocked they didn’t have enough stock to accommodate customers. The staff could have been friendlier, and overall, the cleanliness of the place left a lot to be desired. I won’t come back anytime soon. " (*Curated Review*)
Archived Reviews (766)
" My husband and I were really looking forward to our Mexican food night and decided to hit up Chipotle for a nice quick dinner. Unfortunately, we walked into chaos. Just half the normal ingredients were available, including the spicy salsa that I love. The worker at the register seemed overwhelmed and made a mistake in my order. Luckily, the manager comped us a side of chips for the mix-up, but it didn’t make up for the lack of main ingredients. We might try another location next time. " (*Curated Review*)
" I came here with high hopes but left feeling disappointed. The restaurant was clean, but that didn’t save the food. The chicken was lukewarm, and it tasted more like cardboard than anything flavorful. The workers at the register were polite, but the whole experience felt disorganized. I don't understand how a franchise like Chipotle could run out of basic staples; it made for a very underwhelming dining experience. Not sure if I will return. " (*Curated Review*)
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