Chipotle Mexican Grill
Mexican Restaurant
$
3.7
(956)
The restaurant is often critiqued for its inconsistent food quality and service. While some customers find the flavors lacking in authenticity, especially the proteins, others do enjoy their meals. The atmosphere is typically described as acceptable, but cleanliness is a recurring complaint.
Restaurant website: Website
Phone number: (513) 202-1420
Address: 589 Ring Rd, Harrison, OH 45030, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I have frequented Chipotle for years, and this location seems to have slipped. While I enjoy the food generally, my last few visits have been riddled with issues. They were out of multiple ingredients during peak hours, and the quality of the meat was subpar; it tasted old and overcooked. I understand that every restaurant has off days, but this feels like a pattern I can't ignore. I'm giving it another chance just because I love their burritos, but I'm not optimistic. " (*Curated Review*)
" Each visit seems to get worse at this Chipotle. I came in for a simple burrito, but they were out of steak, chicken, and just about everything else! I felt like I walked into a supplies shortage. The employees were struggling to keep the line moving, which made for a chaotic experience. I won’t be returning to this location anytime soon. It’s really disappointing to see a place I used to love fall apart. " (*Curated Review*)
" What a wild experience! First visit to Chipotle, and as someone who loves trying new places, I was shocked by the assortment of ingredients and ease to customize meals. However, this location ran out of guacamole, which was disappointing because that’s a must-have in my burritos. The staff was friendly but busy, and I felt for them. I guess it’s just a busy location, but I missed out on the full Chipotle experience. " (*Curated Review*)
" As a long-time Chipotle fan, I was disappointed by my recent visit to this location. My burrito was skimpy, lacking ingredients I wanted, such as guacamole and hot salsa. I’m often forgiving, but I expect the basics to be in stock, especially during my visit. The staff was polite, but when food quality is inconsistent, it makes for a frustrating experience. I hope they can improve, as I'd like to give Chipotle another chance. " (*Curated Review*)
" I had high hopes for this Chipotle, especially because I’ve heard good things about the chain. However, my meal was not at all appetizing. I ordered a burrito bowl with steak, but it was poorly seasoned and just didn’t hit the spot. This Chipotle was also out of several important ingredients, which made my experience more discouraging. I rushed in thinking it would be a quick meal, but it just added to my stress. I can't say I will be back anytime soon. " (*Curated Review*)
Archived Reviews (766)
" My husband and I were really looking forward to our Mexican food night and decided to hit up Chipotle for a nice quick dinner. Unfortunately, we walked into chaos. Just half the normal ingredients were available, including the spicy salsa that I love. The worker at the register seemed overwhelmed and made a mistake in my order. Luckily, the manager comped us a side of chips for the mix-up, but it didn’t make up for the lack of main ingredients. We might try another location next time. " (*Curated Review*)
" I came here with high hopes but left feeling disappointed. The restaurant was clean, but that didn’t save the food. The chicken was lukewarm, and it tasted more like cardboard than anything flavorful. The workers at the register were polite, but the whole experience felt disorganized. I don't understand how a franchise like Chipotle could run out of basic staples; it made for a very underwhelming dining experience. Not sure if I will return. " (*Curated Review*)
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