El Pollo Loco

Mexican Restaurant $ 4.3 (195)


El Pollo Loco is well-regarded for its flavorful and mostly authentic Mexican-inspired dishes, particularly their grilled chicken. Many customers appreciate the welcoming atmosphere and attentive service, although some have noted inconsistency in portion sizes and a few issues with menu accuracy.

Overall:

4.5

(168 reviews)

Authenticity:

4.3

Atmosphere:

4.5

Service:

4.4


Restaurant website: Website

Phone number: (858) 630-8080

Address: 12427 Poway Rd, Poway, CA 92064, USA

Opening hours

Monday: 10:00 AM – 9:30 PM
Tuesday: 10:00 AM – 9:30 PM
Wednesday: 10:00 AM – 9:30 PM
Thursday: 10:00 AM – 9:30 PM
Friday: 10:00 AM – 9:30 PM
Saturday: 10:00 AM – 9:30 PM
Sunday: 11:00 AM – 9:30 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" El Pollo Loco offers great quick meals! The shredded chicken tacos were simply divine. They had the perfect amount of heat without being overwhelming, and the salsas had great flavor. This location was bustling but very organized. Service was fast, so I was able to enjoy my meal without waiting long. Highly recommend this place for a quick lunch or dinner. " (*Curated Review*)

" I had high hopes for El Pollo Loco based on their reputation for tasty chicken and I wasn't disappointed! The flavors took me straight to Mexico, especially with the tortillas they serve. The service was prompt, and the staff were accommodating. The atmosphere was lively, making it a great spot for a casual meal. My kids loved the meal, and we will definitely return for more! " (*Curated Review*)

" Visited El Pollo Loco on a Saturday night and got the chicken tacos. The flavors were fantastic, and they have a great range of toppings to choose from. The location was clean and had a friendly atmosphere, plus the service was swift. I am definitely planning my next visit soon, maybe for lunch next time around. " (*Curated Review*)

" I had a rather unimpressive experience at El Pollo Loco. My order took longer than expected to arrive, and the chicken was overcooked. The restaurant was clean which is a good thing, but I wish the food had met my expectations. The staff was courteous and tried to help, yet the wait was frustrating. " (*Curated Review*)

" I recently had dinner at El Pollo Loco, and I must say, it was a delightful experience. The grilled chicken was juicy and well-seasoned, just as I remembered from my last visit. The salsa was fresh and tangy, and I loved the creamy avocado that came with my burrito. The staff was friendly, and the restaurant was clean and inviting. I'm already planning my next visit! Highly recommend to anyone looking for authentic flavors. " (*Curated Review*)

Archived Reviews (158)

" Having been to many El Pollo Loco locations, this one stood out for its cleanliness and helpful staff. I ordered the two-piece chicken combo and the portions were decent. However, I thought the chicken could have used a bit more seasoning. The atmosphere was cheerful, and I noticed the employees were frequently checking on customers, which is always nice. Overall, a good experience but could improve on flavor consistency. " (*Curated Review*)

" Decided to pop in for a quick lunch at El Pollo Loco the other day. I got a chicken burrito and a side of corn. The burrito was adequate, but I wish there was more spice to it. The atmosphere was lively, which made my meal enjoyable. I was impressed with how clean the restaurant was, with staff consistently wiping down tables. I might return for convenience, but I'm hoping to find something that really wows me next time. " (*Curated Review*)

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