El Pollo Loco
Mexican Restaurant
$
4.3
(195)
El Pollo Loco is well-regarded for its flavorful and mostly authentic Mexican-inspired dishes, particularly their grilled chicken. Many customers appreciate the welcoming atmosphere and attentive service, although some have noted inconsistency in portion sizes and a few issues with menu accuracy.
Restaurant website: Website
Phone number: (858) 630-8080
Address: 12427 Poway Rd, Poway, CA 92064, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" After trying a variety of items from the menu at El Pollo Loco, I can confidently say they deliver authentic flavors! My favorite is the pollo bowl with extra grilled corn. The staff's friendliness really enhances the dining experience, and I've felt welcomed every time I've visited. While I find the prices slightly higher than regular fast-food joints, the quality of food makes it worth it. I'm definitely coming back! " (*Curated Review*)
" I recently visited El Pollo Loco and was disappointed by my meal. While I had enjoyed it in the past, this time the chicken felt somewhat dry and under-seasoned. I ordered a combo which came with a side, but portions seemed smaller than expected. On a positive note, the staff were friendly and attentive, and the restaurant was well-kept. I think I'll give it another shot, hoping for better next time. " (*Curated Review*)
" I visited El Pollo Loco for the first time and ordered the chicken burrito. While I found the chicken to be flavorful, the overall experience felt rushed. The staff was efficient, but I didn't feel that personal touch you hope for. I also expected larger portions for the price. On the bright side, the restaurant was impeccably clean and had a nice décor. I think I may give it another try later. " (*Curated Review*)
" I went to El Pollo Loco expecting a quick meal and that’s exactly what I got. The chicken tacos were flavorful, and the ambiance of the restaurant made it all the more enjoyable. It was nice to see staff taking sanitization seriously. I’ll return and more than likely try the burrito next time! " (*Curated Review*)
" El Pollo Loco is a must-visit if you're craving some tasty chicken! I had the grilled chicken plate and was blown away by the flavor. The service was excellent; the staff was attentive and friendly. The atmosphere was buzzing, showcasing how popular the place is! My only downside was the portion size seemed a bit less than last time. I can't wait for my next visit! " (*Curated Review*)
Archived Reviews (158)
" Having been to many El Pollo Loco locations, this one stood out for its cleanliness and helpful staff. I ordered the two-piece chicken combo and the portions were decent. However, I thought the chicken could have used a bit more seasoning. The atmosphere was cheerful, and I noticed the employees were frequently checking on customers, which is always nice. Overall, a good experience but could improve on flavor consistency. " (*Curated Review*)
" Decided to pop in for a quick lunch at El Pollo Loco the other day. I got a chicken burrito and a side of corn. The burrito was adequate, but I wish there was more spice to it. The atmosphere was lively, which made my meal enjoyable. I was impressed with how clean the restaurant was, with staff consistently wiping down tables. I might return for convenience, but I'm hoping to find something that really wows me next time. " (*Curated Review*)
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