Juan Pollo
Restaurant
$
4.3
(732)
Unclaimed
Juan Pollo is known for its rotisserie chicken, which some customers praise for its flavors. However, various reviews indicate inconsistencies in food quality and service, leading to a mixed perception regarding authenticity. Many patrons have expressed dissatisfaction with food preparation and order accuracy, highlighting the need for improvement in these areas.
Closed · opens 9:00 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (909) 931-9057
Address: 273 E 9th St, Upland, CA 91786, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Juan Pollo has been hit or miss for me over the years. The last time I visited, the chicken was definitely on point, with great flavor and tenderness. However, I was disappointed with the sides. The potato salad felt overly mayonnaise-based and lacked seasoning. I tried their hot salsa, which was excellent, giving it a nice kick. But the overall experience left me contemplating whether the inconsistency is worth it. I would recommend trying the chicken and hot salsa but perhaps skip the potato salad. " (*Curated Review*)
" I'm a huge fan of Juan Pollo! The chicken is consistently excellent. I typically go on weekends and find the staff to be friendly and quick. The potato salad can be a little hit or miss, but the salsa is superb. I usually take my food to go since the inside can get a bit messy during peak hours, but overall it’s a great spot for rotisserie chicken lovers. " (*Curated Review*)
" I visited Juan Pollo last weekend for the first time. The food was delicious! I enjoyed my chicken plate with fresh tortillas. The service was friendly and fast, and I noticed the place was clean, including the restrooms. I definitely will be back for more chicken soon! I appreciate that it has a community feel—such a nice spot. " (*Curated Review*)
" A family favorite for years! We threw a gathering recently and decided to cater from Juan Pollo. Everyone loved the chicken—so much flavor! The only downside was that the sides ran out faster than expected, and we had to stretch them out a bit. The staff was accommodating, trying to help with what we needed. Overall, this was a fantastic experience, and I’d recommend their catered platters for any family event. " (*Curated Review*)
" Their chicken is undoubtedly the star of Juan Pollo! I had the rotisserie chicken, and it was flavorful and juicy. However, I ran into some issues when ordering. They forgot to provide my salsa, despite me reminding them twice. The staff was friendly but needed to be more attentive. It’s frustrating because, despite the chicken being brilliant, the service overshadowed my visit. " (*Curated Review*)
Archived Reviews (587)
" I don’t usually write reviews, but I felt I had to for Juan Pollo. I went there for takeout and was pleasantly surprised by the efficiency of the staff. The rotisserie chicken was flavorful and absolutely worth the trip! I ordered it with potato salad and trusted their recommendations. Everything was fresh and well-prepared. I’ll definitely be back! " (*Curated Review*)
" Driving by Juan Pollo, I decided to stop in and give it a try. The chicken was flavorful and tender, but the experience was tainted by poor service. I was ignored multiple times before being handed my order, and I had to remind them about my side salad! Overall, the food was worth it, but the service needs some serious work for a better experience. " (*Curated Review*)
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