Juan Pollo
Restaurant
$
4.3
(732)
Unclaimed
Juan Pollo is known for its rotisserie chicken, which some customers praise for its flavors. However, various reviews indicate inconsistencies in food quality and service, leading to a mixed perception regarding authenticity. Many patrons have expressed dissatisfaction with food preparation and order accuracy, highlighting the need for improvement in these areas.
Closed · opens 9:00 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (909) 931-9057
Address: 273 E 9th St, Upland, CA 91786, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Oh, how I've missed the rotisserie chicken from Juan Pollo. I recently got a craving and stopped by for their famous chicken tacos. I must say, they did not disappoint! The chicken was great and complemented by fresh ingredients. The service was quick, and the place was bustling with activity. However, while they offered a nice variety, I felt the prices had gone up a bit. Still, that chicken is worth the trip—even if it’s a bit pricier now. " (*Curated Review*)
" I ventured to Juan Pollo last weekend, eager to try the famous rotisserie chicken. Unfortunately, my experience was marred by slow service and an incorrect order. I received a side of corn instead of the rice I specifically requested. Although the chicken was juicy and properly cooked, the buildup of errors made it hard to enjoy my meal. The dining area was clean, so that was a plus. I might give them another chance, but only if I’m in a pinch for dinner. " (*Curated Review*)
" From the moment I walked into Juan Pollo, I was greeted with warmth by the staff. The chicken came out quickly, and I was impressed by how juicy and tender it was. However, the sides left something to be desired. The beans were a bit bland, and the rice seemed overcooked. I think the chicken is definitely the star here, but I wish they would pay more attention to their side dishes. Overall, a lovely place but with room for improvement in their dashboard. " (*Curated Review*)
" I decided to stop by Juan Pollo after hearing many friends rave about their chicken. The atmosphere was casual but the wait for my food was longer than I'd hoped. When I finally dug into my meal, I found that while the chicken was tender, it lacked the seasoning that I'd expected. The potato salad was fine but nothing special. I can’t say I’d rush back anytime soon, but it was decent enough for a quick lunch. " (*Curated Review*)
" The experience at Juan Pollo left much to be desired. Although the rotisserie chicken had good flavor, the accompanying sides were bland and unappetizing. I had high hopes based on previous visits, but this time I encountered a mix-up with my order yet again. I received rice instead of beans and had to argue about it. Overall, it was a letdown, and I am unlikely to return. This place needs to step up their game regarding food quality and service reliability. " (*Curated Review*)
Archived Reviews (587)
" I don’t usually write reviews, but I felt I had to for Juan Pollo. I went there for takeout and was pleasantly surprised by the efficiency of the staff. The rotisserie chicken was flavorful and absolutely worth the trip! I ordered it with potato salad and trusted their recommendations. Everything was fresh and well-prepared. I’ll definitely be back! " (*Curated Review*)
" Driving by Juan Pollo, I decided to stop in and give it a try. The chicken was flavorful and tender, but the experience was tainted by poor service. I was ignored multiple times before being handed my order, and I had to remind them about my side salad! Overall, the food was worth it, but the service needs some serious work for a better experience. " (*Curated Review*)
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