Los Portales
Mexican Restaurant
$
4.3
(534)
Los Portales is widely recognized for its authentic Mexican cuisine, featuring well-seasoned dishes and a variety of options. Many customers praise the freshness and flavorful salsas that enhance their dining experience. While the service is generally good, some patrons have noted inconsistencies. The ambiance is cozy and welcoming, making it a favored spot for many locals seeking quality Mexican food.
Restaurant website: Website
Phone number: (708) 754-7004
Address: 2 E Main St, Chicago Heights, IL 60411, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I visited Los Portales recently and ordered the burrito. While the size was impressive, the ingredients inside lacked the expected freshness. I was also a bit put off by a service charge added to my bill, which I felt was unnecessary. The atmosphere was nice, though, and I appreciated the decor. Overall, it wasn't the best Mexican food I've had, but I could see potential if they addressed some issues. " (*Curated Review*)
" I wanted to fall in love with their food based on what I heard, but sadly, it didn’t live up to the hype. My burrito was filled mostly with rice and beans, without much meat. The prices felt slightly high for what I got. However, the atmosphere was nice, and the service was competent. I might give it another chance but will be more cautious about what I’ll order next time. " (*Curated Review*)
" Los Portales truly delivers when it comes to authentic Mexican food. After having tried several dishes from their menu, I can confidently say their mole is spectacular! It’s rich and deep in flavor, just as it should be. The ambiance of the restaurant is cheerful with colorful decorations, contributing to a vibrant dining experience. Plus, the staff is not only knowledgeable about the menu but also genuinely friendly, which is a huge plus. This place is definitely worth a visit! " (*Curated Review*)
" Los Portales offers decent Mexican food, but I wouldn’t label it as the best I’ve tried. I had the steak fajitas, which were good but didn’t wow me. The atmosphere was pleasant, and the service was nice, but I felt there were better places around for authentic Mexican cuisine. " (*Curated Review*)
" I was quite pleased with my experience at Los Portales! The homemade salsa was the highlight of the meal, bringing a wonderful burst of flavor. I tried the chicken enchiladas and they were stuffed full of chicken. The service was prompt and friendly, and I loved how colorful the dining area was—it added a nice touch to the experience. " (*Curated Review*)
Archived Reviews (429)
" Unfortunately, my visit to Los Portales was far from what I had hoped. I ordered the shrimp cocktail and was let down by its blandness. The shrimp seemed overcooked and lacked flavor; certainly not what I expected from a place serving Mexican cuisine. To add to that, I found the waitstaff less than attentive. It took longer than it should have to get my order and even longer to receive the bill. While the atmosphere has promise, the service really dampened the experience. I might consider returning, but it won’t be my first choice. " (*Curated Review*)
" Delicious tacos and friendly service! The shrimp tacos I had tasted incredibly fresh. I’ve visited a few times and always find the staff accommodating. The dishes are fairly priced, and I would say the portion sizes are larger than average. I love how vibrant the restaurant feels; it definitely adds to the dining experience. Looking forward to my next visit! " (*Curated Review*)
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