Pollo Regio
Mexican Restaurant
$
4.8
(3626)
Pollo Regio is praised for its delightful and authentic Mexican cuisine, particularly its flavorful grilled chicken and extensive salsa bar. Many patrons commend the freshness and quality of the ingredients used. The restaurant maintains a friendly environment, with most reviews highlighting the excellent service provided by the staff. However, occasional inconsistencies in order accuracy and service speed have been noted by some customers.
Restaurant website: Website
Phone number: (214) 501-2014
Address: 513 Rowlett Rd, Garland, TX 75043, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Sofia at Pollo Regio made my experience unforgettable! She was attentive and so friendly throughout my meal. The ambiance was lively yet cozy, perfect for a casual dinner with my family. My husband ordered the carne asada and said it was the best he's had in a long time! I went for the chicken tortilla soup, which was so comforting—excellent flavor. Overall, we can't wait to go back to try more menu items. " (*Curated Review*)
" I was eager to try Pollo Regio after seeing all the rave reviews. We ordered the family meal with chicken and a side of beans and rice. Although the chicken was flavorful, I thought it could be a bit juicier. The sides were decent but not extraordinary. The service was friendly but a bit slow, likely because they were busy. I enjoyed my meal but there is room for improvement. I might try again another day. " (*Curated Review*)
" Just had dinner here, and I can't express how amazing the overall experience was. The chicken was beautifully grilled with that smoky flavor I crave, and the customer service was impeccable. I highly appreciate how the staff checks on you without being intrusive. The whole environment felt warm and welcoming, and it’s a great family-friendly place. I came across the salsa verde, and it was love at first taste! This was my family's first visit, and certainly not the last. " (*Curated Review*)
" Pollo Regio is the place to be for some good chicken! Our server, Asher, was amazing; he made just the right recommendations that suited our tastes! The food is fresh and bursting with flavor. I had the loaded nachos, and they were gigantic. The atmosphere is energetic but also laid-back, which made our time there enjoyable. " (*Curated Review*)
" The salsa bar is a game changer! I love being able to customize my meal with all the different salsas available. The staff here is always friendly and willing to help. I've had the grilled chicken several times now, and it remains a personal favorite. While I've occasionally found the atmosphere a bit crowded, the quality of food makes up for it every time. I'd highly recommend anyone looking for authentic Mexican food to stop by Pollo Regio! " (*Curated Review*)
Archived Reviews (2902)
" I won't say I was blown away, but I certainly didn't have a bad meal! The grilled chicken was on point, although I think my sides of beans and rice could have been seasoned better. The dining area was clean, and the staff was cordial. A decent spot to grab a quick bite, but I might give it a miss if I'm looking for something super authentic. " (*Curated Review*)
" Just wrapped up a lovely meal at Pollo Regio! Food was excellent and the hospitality was extraordinary. However, I think the atmosphere could use improvements, as it felt a bit crowded. Had a fantastic grilled chicken plate which was cooked wonderfully. Their free chips at the salsa bar are a nice touch! " (*Curated Review*)
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