Pollo Regio

Mexican Restaurant $ 4.7 (4745)


Pollo Regio is known for its grilled chicken that many customers describe as delicious and authentic, with a hint of traditional Mexican flavors. While some patrons have noted inconsistencies in the quality of the food, particularly in recent visits, overall perceptions of the service are overwhelmingly positive, highlighting the staff's friendliness and attentiveness.

Overall:

4.5

(3808 reviews)

Authenticity:

4.2

Atmosphere:

4.5

Service:

4.6


Restaurant website: Website

Phone number: (214) 324-3000

Address: 11322 Garland Rd, Dallas, TX 75218, USA

Opening hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" As a truly devoted fan of authentic Mexican food, Pollo Regio hits the mark! Their pollo a la brasa is the best I’ve had in a while, bringing me back to my childhood memories of family gatherings. Including fresh salsa and warm tortillas just made my dining experience even better. The staff treated me like family, which made me want to come back tomorrow! " (*Curated Review*)

" I went to Pollo Regio today for a quick lunch. The flavors were in full swing; I loved the grilled chicken and fresh salsas! The best part was the service—friendly and efficient, without any delays. I would absolutely recommend! " (*Curated Review*)

" I had been looking forward to this, but unfortunately, I met some disappointment. My meal was overly salty, and the chicken lacked its expected smokey flavor. It didn't taste authentic as I remember from my last visit. The service was fine, and the atmosphere was comfortable. I'm hoping this was just a rough night for the kitchen. " (*Curated Review*)

" My sons and I had one of those surprisingly fantastic dining experiences. The grilled chicken was done perfectly with a smoky aroma! The set up is beautifully clean, which I appreciate. The staff made it a breeze with their customer service. We’re definitely coming back! " (*Curated Review*)

" It was my first visit to Pollo Regio and I enjoyed it thoroughly! The staff were helpful, especially with menu suggestions, and the flavors in the dishes were refreshing. I liked how authentic everything tasted, it felt just like a home-cooked meal. I’ll be bringing my family on my next trip back! " (*Curated Review*)

Archived Reviews (3798)

" My visit to Pollo Regio was decent but not as great as I had hoped. The food was alright, but I found the chicken a bit overcooked and dry. The service was fast, which is a plus. Staff members were polite, but I expected a bit more warmth. I think I’ll give it another try because I’ve heard great things about their other dishes. " (*Curated Review*)

" Pollo Regio is a consistent choice for my family. They often come up with fresh specials that keep us intrigued. The service is fast, and the staff is always warm. The atmosphere has a nice vibe, perfect for a quick meal. I highly recommend trying their grilled chicken—I always go for it. " (*Curated Review*)

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