Chipotle Mexican Grill

Mexican Restaurant $ 3.3 (962)


Chipotle Mexican Grill has been facing significant challenges, with numerous reviews highlighting issues related to service, cleanliness, and inconsistent food quality. Many customers have expressed disappointment in the authenticity of their meals, particularly regarding portion sizes and the freshness of ingredients. Overall, this location appears to struggle with maintaining the standards typically associated with Chipotle, leading to mixed experiences among diners.

Overall:

1.7

(781 reviews)

Authenticity:

3.0

Atmosphere:

2.0

Service:

1.4


Restaurant website: Website

Phone number: (219) 444-0197

Address: 2831 E 80th Ave, Merrillville, IN 46410, USA

Opening hours

Monday: 10:45 AM – 10:00 PM
Tuesday: 10:45 AM – 10:00 PM
Wednesday: 10:45 AM – 10:00 PM
Thursday: 10:45 AM – 10:00 PM
Friday: 10:45 AM – 10:00 PM
Saturday: 10:45 AM – 10:00 PM
Sunday: 10:45 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner
  • Beer
  • Vegetarian Options Available

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" THIS was the worst Chipotle I've ever visited. The atmosphere was chaotic, and nobody seemed to know what they were doing. After waiting forever for my bowl, I got a mix of random ingredients that did not taste fresh at all. Will not be returning. There are better options out there. " (*Curated Review*)

" Today was my turn to be let down by Chipotle. I could get past the somewhat dirty tables, but I can’t ignore how bland my burrito was. The ingredients were not fresh, and I noticed they were skimpy with the portion size. I guess when you combine that with the order mix-up, it’s a recipe for disaster. Not returning here again. " (*Curated Review*)

" Honestly, there are way better options for fast casual dining than this Chipotle location. I walked in eager to grab a bowl, but was met with an unwelcoming atmosphere, sluggish service, and lackluster food. My burrito felt like it had been thrown together rather than crafted, and I walked away disappointed. Skip this place. " (*Curated Review*)

" I decided to grab food from this Chipotle during my lunch break. Unfortunately, it didn't go well—the tables were dirty, and I had to wait a long time for my food. The chicken I ordered was overcooked and lacked flavor. The staff appeared to be overwhelmed, which likely contributed to the poor service. I left disappointed. " (*Curated Review*)

" Showed up after hearing some decent reviews but left utterly disappointed. Cleanliness was obviously a major concern; the tables were unkempt and the floor was sticky. My burrito had very little substance, mainly filled with beans and rice. I expected more, and now I have no desire to return. I suggest looking for alternatives! " (*Curated Review*)

Archived Reviews (771)

" Every time I visit this location, I hope it'll be better than the last. This time was no different—tables were not clean, and the food did not seem fresh. The service was incredibly slow, and my tacos were mostly filled with lettuce rather than the good stuff. This place needs an overhaul if they want to keep customers. " (*Curated Review*)

" Visited this location on a busy Saturday. The employees were not on the ball at all. I received my order but it was wrong. The ingredients were not fresh, and it seemed like they didn't care about detailing the orders. Very sad to see a place I used to enjoy turn into a chaotic mess. I’ll be going elsewhere from now on. " (*Curated Review*)

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